Business Analyst (Remote)

Token Metrics is searching for a highly capable Business Analyst to optimize Data & create a visualization on Mixpanel.

We are looking for a Business Analyst to create interactive visualization on mixpanel, provide insights on customer behavior and provide consistent insights and improvements.

Requirements

• 4+ years experience in analytics role preferably with a SaaS/Fintech product
• Good knowledge of SQL, BigQuery, Python/R, MS excel and Data Infrastructure
• Experience with web analytics tools Mixpanel, Google Analytics
• Graduation in Engineering/Maths/Science
• Strong verbal and written communication skills, including an ability to effectively communicate
• Creative and strategic thinker, innovative problem-solving skills, highly organized, with the ability to handle multiple simultaneous tasks, prioritize and meet tight deadlines
• Self- starter, get-stuff-done attitude - willing to get into the weeds

Responsibilities

• Applying expertise in data to see beyond the numbers and understand how users interact with core products
• Designing experiments and evaluating them through relevant KPIs Conducting user experience testing to assess usability of the product
• Building dashboards to monitor KPIs of different verticals (content, marketing,sales, revenue, management, etc)
• Exploratory Analysis:
• Understanding user behavior and performing root-cause analysis of changes in data trends to identify corrections or propose desirable enhancements in product & across different verticals
• Defining key metrics of product performance and identifying ways to improve them