Sr. Enterprise Account Manager (*if you don't have deep knowledge of most of the Salesforce solutions do not apply)

 (8+ years exp)
$125k – $175k • 0.001% – 0.01%
Published: 1 month ago
Avatar for enosix

enosix

A pre-built integration process from SAP to multiple front-ends, including Salesforce & ServiceNow

Job Location

Remote • 
Atlanta • 
Austin • 
Cincinnati • 
Denver • 
Raleigh • 
Tampa • 
Nashville • 

Job Type

Full Time

Visa Sponsorship

Not Available

Remote Work Policy

Remote only

Hires remotely in

Preferred Timezones

Pacific Time, Mountain Time, Central Time, Eastern Time

Relocation

Allowed

Skills

Sales Strategy and Management
Ecommerce
Pipeline Management
Customer Relationship Management
Customer Success
Salesforce
Renewals Sales
Subscriptions Billings/Renewals
QBR Preparation & Management

Hiring contact

Jeffrey Benson

The Role

The Enterprise Account Manager (EAM), is responsible for developing high-trust relationships with enosix customers, measured through revenue growth, customer satisfaction, relationship health, and customer retention. The EAM is the customer’s advocate, providing continuity and ensuring a seamless experience spanning all stages of the customer lifecycle (from pre-sales to post deployment). The role focuses on executive relationship building and establishing proactive success plans that in turn promote overall customer satisfaction, renewals and add-on sales. You will absolutely need deep experience in consulting, sales or integration experience specifically in the Salesforce space in many of the cloud solutions they offer.

Requirements
Required Skills and Experiences
Have a firm understanding of the Salesforce ecosphere and the various cloud solutions offered (MFG, Revenue, Sales, Service, etc) - this is not as a User specifically, but someone who has sold, consulted, or integrated these solutions.
Come from a consultative sales background, especially with regard to formal solution selling (Challenger Sale, MEDDIC, Complex Sale, etc)
Working knowledge and experience of performing account management functions such as managing retention, referrals, renewals, QBRs, and onboarding, etc
Excellent relationship management skills and experience – very personable, engaging, built relationship maps and managing senior executive relationships
Solid sales past performance over the last 7-10 years
Experience in the integration space including iPaas, integration tools, systems integrator (SI) – selling, implementing, or consulting in these spaces
Past leadership roles, as you will need to build a team eventually

*Nice to have Experience – a plus:
*
Knowledge of the ServiceNow solutions and space
Worked in, sold to or consulted to the manufacturing industry
Awareness of eCommerce, Order-to-cash, quote to cash processes
Big 4 or boutique consulting experience
Start-up experience – fully understands what it means to work in a start-up

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