Sr. Enterprise Account Manager (*if you don't have deep knowledge of most of the Salesforce solutions do not apply)
(8+ years exp)enosix
Job Type
Full TimeVisa Sponsorship
Not AvailableRemote Work Policy
Remote onlyHires remotely in
Preferred Timezones
Relocation
AllowedSkills
Hiring contact
Jeffrey BensonThe Role
The Enterprise Account Manager (EAM), is responsible for developing high-trust relationships with enosix customers, measured through revenue growth, customer satisfaction, relationship health, and customer retention. The EAM is the customer’s advocate, providing continuity and ensuring a seamless experience spanning all stages of the customer lifecycle (from pre-sales to post deployment). The role focuses on executive relationship building and establishing proactive success plans that in turn promote overall customer satisfaction, renewals and add-on sales. You will absolutely need deep experience in consulting, sales or integration experience specifically in the Salesforce space in many of the cloud solutions they offer.
Requirements
Required Skills and Experiences
Have a firm understanding of the Salesforce ecosphere and the various cloud solutions offered (MFG, Revenue, Sales, Service, etc) - this is not as a User specifically, but someone who has sold, consulted, or integrated these solutions.
Come from a consultative sales background, especially with regard to formal solution selling (Challenger Sale, MEDDIC, Complex Sale, etc)
Working knowledge and experience of performing account management functions such as managing retention, referrals, renewals, QBRs, and onboarding, etc
Excellent relationship management skills and experience – very personable, engaging, built relationship maps and managing senior executive relationships
Solid sales past performance over the last 7-10 years
Experience in the integration space including iPaas, integration tools, systems integrator (SI) – selling, implementing, or consulting in these spaces
Past leadership roles, as you will need to build a team eventually
*Nice to have Experience – a plus:
*Knowledge of the ServiceNow solutions and space
Worked in, sold to or consulted to the manufacturing industry
Awareness of eCommerce, Order-to-cash, quote to cash processes
Big 4 or boutique consulting experience
Start-up experience – fully understands what it means to work in a start-up