Senior IT Specialist

Responsibilities:

• Configure and manage network infrastructure (Firewall, Core Switch, Access Switch, ISP, Access points, etc.)
• Manage physical and virtual servers (Windows, CentOS, Hyper-V)
• Setup and deploy computer equipment (Desktop & Laptop)
• Support variety of OS platforms (Windows 10, Ubuntu, Mac OS, etc.)
• Setup and troubleshoot system issues
• Attend to all tickets in a timely manner using company’s ITSM/ticketing platform.
• Should be familiar working with tools like ServiceNow, Remedy, Freshservice, etc.
• Provide remote support from employees in different countries
• Collaborate with the ICT team from the Philippines and report to the ICT manager.
• Manage company asset inventory
• Responding in a timely manner to service issues and requests
• Testing and implementing new technology
• Managing technical projects (Implementation, migration, setup, etc.)
• Providing technical support across the company
• Repairing and replacing equipment as necessary.

Position requirements:

• Bachelor’s degree related to computer/technology.
• 6 - 10 years of experience in IT infrastructure support
• Willing to work on shifting schedule (Morning, Mid, and Night)
• Willing to work on weekends and holidays
• Willing to render overtime whenever needed
• Strong Verbal & Written communication skills
• Must have integrity at work
• Can start ASAP.
• Should possess good communication skills.
• Is available to join us in our Bangalore office from Day 1.

About Eastvantage:
At Eastvantage, our mission is to create meaningful jobs and provide careers that are knowledge-based, inspiring, and always with the potential for development and growth.
We are an independently-owned Global business solutions company enabling offshore operations from our locations in the Philippines, India, Bulgaria, Vietnam and Belgium. With European roots, we provide our services to global companies that have offices in every populated continent in the world. We have been in the industry for over a decade, growing from a handful to over 1200 happy employees over the years.
We invite you to navigate through our website to get to know who we are, to see what sets us apart in culture and thinking. Join us and be part of our success story!