Senior Implementation Consultant

Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. The company’s Commerce Experience Management (CommerceXM) platform serves as the system of record for products, accelerates time to market for products, facilitates cross-team and cross-organization collaboration at scale, and provides the insights needed to continuously optimize product pages across channels. The result is shopper-centric, frictionless, and memorable commerce experiences. Great commerce experiences that are delivered efficiently improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

In May 2021, Salsify acquired Alkemics, and its Supplier Experience Management platform which is used by large scale retailers in Europe to discover, list, and launch products from more than 20,000 brands.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

We're looking for a collaborative, passionate and energetic person who will lead our customers by driving business value through adoption and expansion of Salsify across their organizations.

In the Implementation Consultant role, you'll work directly with our customers to meet each of their unique and growing commerce business demands. You will work with a Project Manager to form an Implementation team to deliver a best in class onboarding experience for each of your customers.

*How You’ll Make an Impact: *

Lead the technical consulting and configuration component of multiple concurrent time and materials projects
Partner with Project Managers to deliver projects on time, within scope, and within budget
Develop a deep understanding of customers’ existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long term success with our products
Work cross-functionally with Customer Success Managers, Project Managers, Account Managers and other teams to ensure customers are set up to achieve established KPIs/Goals
Familiarity with implementing GDSN is a bonus
Spanish speaking is a bonus

You’ll Enjoy This Role if You Have:

Passion for making customers successful and excitement to work in a customer-centric environment
Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
Curiosity and openness to learning with the ability to quickly grasp and make effective use of knowledge
The ability to thoughtfully communicate new concepts to diverse audiences and adapt to changing circumstances
Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders

What we have for you:

Competitive Salary
Equity
Unlimited Vacation
Medical, Dental and Vision Insurance (Multicare)
Life Plan
Meal Allowance
Referral Bonuses

If you’re worried about checking all of the boxes, don’t be! We encourage you to apply or contact [email protected] with questions!

Salsify is a security focused company and we take the trust our customers and employees place in our business seriously. Our employees are our security champions. As part of our team, you will be considerate of role specific security requirements and support our security first philosophy.