Salesforce Technical Consultant

*JOB OVERVIEW *

The Salesforce Technical Lead/Developer provides technical expertise and best practice guidance to Zuri Group clients. Typical client projects include the implementation and improved operation of fundraising software systems, including business process design, system configuration, conversion mapping and validation, system customization, reporting and data visualization, user acceptance testing, end-user training, deployment, and post-launch support.

Current project needs are with Salesforce implementations for nonprofit and higher education clients. Familiarity and expertise with NPSP, Experience Cloud, Marketing Cloud, UCI’s Ascend or Affinaquest is strongly preferred.

*Job Responsibilities *

• You will create and own the long-term solution vision, program roadmap, high-level and detailed architecture.

• Lead technical requirements gathering sessions, define and document project scope, and confirm solution viability.

• Communicate and collaborate with project managers, internal customers, and developers, to design cohesive project strategies and ensure effective collaboration throughout all phases of agile development, testing and deployment.

• Maintain an agile and dynamic delivery to facilitate timely responses to changing project / core solution requirements and customer objectives and innovate ways to meet mission goals successfully.

• Oversee project architecture and technical solutions including design, configurations, automation, integrations, and technical documentation.

• Work in customized Salesforce environments which include custom objects, workflows, triggers, and SOQL including troubleshooting data issues.

• Manage multiple environments for solution development, new feature and regression testing, app and platform releases.

• Optimize existing data architecture and, when necessary, develop high-quality, scalable solutions using declarative programming and configuration customizations.

• Build integrations with other systems using REST APIs and deploy common industry-specific third-party apps

• Assist Sales in assessing and scoping new projects including developing cost estimates and contributing to client presentations.

• Support colleagues with technical assistance and best-practice guidance.

• Engage with the greater Salesforce community, remain in the forefront of technological developments, and represent Zuri Group as a thought leader in the industry.

*Relevant Skills & Experience *

*Required: *

• Certifications: Salesforce Administrator II and Platform App Builder

• 3+ years Admin experience with Salesforce and the Sales, Services, and Experience functions

• Solid understanding of declarative automation and ability to build bulkified flows

• Ability to troubleshoot/fix existing Apex classes and Triggers and Lightning Components

• Familiarity with code-driven automations in NPSP managed packages and/or familiarity with ascend and Affiniquest

• Nonprofit or higher ed industry experience preferred

• Ability to mentor peers or give ad hoc assistance

• Strong oral and written communication skills and a comfort leading conversation with audiences at all levels

*Preferred: *

• Certification: Salesforce Certified Platform Developer I 

• Minimum of three years Salesforce developer experience

• Applied experience with Apex classes and triggers, batch and scheduled jobs, API integration (REST and SOAP), and Aura (Lightning) components. 

• Ability to manage large data volumes and familiar with patterns and best practices for bulkified, scalable code on a multi-tenant platform.

• Experience working on GIT, Force.com IDE, or other Migration tools

• Javascript knowledge and experience with Lightning Web Components preferred 

• Experience with databases, including SOQL, SQL, and/or Oracle 

• Ability to develop practical, reusable code-based solutions for Salesforce implementation project requirements 

• Experience with enterprise ETL tools

*WORKING AT ZURI GROUP *

All Zuri Group team members need to possess our core qualifications and demonstrate our values.

*Core Qualifications *

Initiative. Able to work independently with minimal supervision. Proactively seeks additional assignments and responsibilities when necessary.

Communication & Listening Skills. Effectively conveys and receives ideas, information, and direction; listens attentively and clarifies understanding; participates in meetings effectively.

*Dependability. *Delivers on commitments. Accepts responsibility and is accountable. Gives timely responses to requests.

Leadership. Leads by example, even if staff is not in a leadership or managerial role. Effective in leading teams and/or managing staff. Demonstrates the ability to train, motivate, and guide others.

*Zuri Values *

Strong Client Relationships. Proactively works to identify opportunities to be of service to clients. Establishes and/or contributes to building personal connections with client partners.

Culture of Connection and Teamwork. Fosters connections within and across teams. Helpful and accessible, responds to colleagues in a timely manner. Able to adapt working style to meet colleague and client needs. Addresses points of conflict directly, with integrity, maturity, and transparency.

Commitment to Excellence. Delivery of complete, accurate, and professional work product. Proactive contributions to improving the quality of Zuri solutions

Innovation & Continuous Improvement. Resourceful and creative in meeting job objectives.

Healthy Work/Life Balance. Exhibits a positive attitude. Shares knowledge and documentation to avoid "single point of failure." Proactive and organized in covering for others or requesting coverage.

LOCATION

Remote work has always been Zuri Group’s standard. You are also welcome to work in our home office, located in beautiful Bend, Oregon.

*ABOUT ZURI GROUP *

*Who We Are *

Zuri Group provides strategic and technology consulting and expertise to nonprofit organizations. Zuri Group was founded in 2007 to offer nonprofits a unique blend of thought leadership, executive guidance, strategic planning, and hands-on expertise. Our comprehensive solutions help clients leverage technology to build strong relationships with their constituents and achieve fundraising goals.

*OUR OBJECTIVES *

We provide technology expertise and vision so our clients can focus on their mission. Our goal is to maximize the productivity and success of nonprofit teams through the strategic use of technology. We deliver high-quality work products that quickly and creatively solve complex problems.

*OUR APPROACH *

We lead with innovation, agility, and honesty. We work collaboratively across teams and levels of organizational structure, proposing creative solutions. We serve as an extension of client teams, often bridging gaps between leadership, development, IT, and marketing. With Zuri Group, it's easier to pull in unison and move projects quickly and efficiently from start to finish.

The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.