MS Dynamics CRM Techno Functional Consultant

Job responsibilities:

• Collaborate with Business Process Owners and Vendors to analyse and design business requirements
• Translate business requirements into detailed User Stories and corresponding Acceptance Criteria
• Serve as a liaison between business teams and technology vendor to translate business solutions, designs, and processes into development work
• Drive business adoption of CRM applications
• Maintain functional and technical knowledge of Microsoft Dynamics 365 CRM Applications
• Support D365 CRM applications through customizations
• Develop, execute, and verify test plans and scripts for functional testing based on User Story Acceptance Criteria
• Proactively document solutions, processes, designs and lessons learned
• Identify and manage risks with timely reporting and escalation of such risks and issues

Qualifications:

• Bachelor’s Degree in any related field
• Familiarity with Azure or other leading cloud platforms, such as AWS or Google
• Familiarity with other leading CRM applications, such as Salesforce, Oracle, SAP, or ServiceNow
• Microsoft Dynamics CRM certifications strongly preferred
• Strong understanding of Agile methodology
• Experience in designing and developing PowerApps applications
• 4 plus years if experience in CRM implementation, configuration, system design or related business experience