Social Media specialist

We are seeking a creative, forward-thinking, and organized social media specialist to join our growing team. In this position, you will interact with targeted virtual communities and network users to promote our products and provide customer care services to new audiences. You must be able to create consistent, meaningful content on all social media platforms as well as act quickly and gracefully to resolve any customer complaints or criticisms posted on social media.
Your duties and responsibilities include the following:

· Build and execute social media strategy through research, bench marking, messaging, and audience identification

· Write, develop, and strategize online content production and scheduling

· Assist with crisis management, bad reviews, and negative news communications

· Generate, edit, publish, and share content daily (original text, images, video, and HTML)

· Build meaningful connections and encourage community members through dialog and messaging

· Create and maintain company social media pages and profiles

· Moderate user-generated content and messages appropriately, based on company and community policies

· Create and implement social media marketing plan and editorial calendar

· Track and analyze analytics report to gain insight on traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes

· Collaborate with other departments to manage company reputation, coordinate promotions, and increase reach

Requirements

1-3 years of experience as a Social Media Specialist or similar role
Social Media Strategist using social media for brand awareness and impression
Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
Understanding of SEO and web traffic metrics
Good understanding of social media KPIs
Extremely Proficient in speaking and writing in the English language
Able to source and organize content by internal team requests
Able to use a Social Media management tool (such as Hoot suite) to schedule and post Content
Can engage with followers Direct Messages, Comments, Posts on social media
Able to find, follow, and engage with potential customers using LinkedIn and Facebook
Must be residing within Cebu City or nearby provinces
Must be willing to work onsite

Benefits
Competitive basic salary (depending on experience)
Meal Allowance
HMO + Dental
Paid Leave Credits
Company Outings, Activities, Freebies and others