Sales Engineer

As a Solutions Engineer you will help assist the Sales department win new business, and will work with other inter-departmental groups to improve the tools and content that lead to faster sales cycles, happier customers, better products, a more informed internal workforce, and an enabled external partner community. You will report to the Head of Sales Engineering.

Activities and Responsibilities:

• Lead technical discussions on integration, APIs, eCommerce plugins & extensions
• Respond to RFPs and Security Questionnaires
• Develop training and educational assistance to new employees, new partners and new customers
• Work with the Signifyd Implementation Services and Customer Success teams to provide the best possible onboarding experience for customers
• Conduct research and solve problems surrounding new solutions and unique integration scenarios
• Demonstrate Signifyd products and capabilities to partners and customers
• Document customer expectations and orderflows, so everyone knows what's going to happen after that customer signs.

Requirements and Qualifications:

• 2+ years in previous Technical Pre-Sales or Sales Engineering roles.
• Experience in customer-facing sales/pre-sales environments
• Ability to analyze complex situations, develop associated action plans and lead peers towards achieving important goals
• Creative, resourceful, detail-oriented, and highly organized (time tracking, juggling multiples tasks, etc.)
• Excellent presentation skills (Keynote, Google Slides, MS PowerPoint, Zoom, GoToMeeting, etc.)
• Excellent communication skills (listening, speaking, writing, editing, follow-through, follow-up, etc.)
• Strong technology tool skills (Acrobat, MS Office, Google Suite, Vizio, LucidChart, Confluence, Salesforce.com, etc.)
• Strong project management skills (coordinating, project leading, resource management, delegation, follow-through, etc.)
• Enjoy/Willingness to travel (30%)
• Passion for new technology
• Background in eCommerce, financial/payment systems, fraud mitigation or data science is a plus
• Experience with JSON, Python, APIs, PHP or other web, programming, scripting tools is a plus

#LI-Remote

(Colorado only) Minimum salary of $110,000 + bonus + equity + benefits. Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

Benefits in the USA:

• 4-day workweek
• Discretionary Time Off Policy (Unlimited!)
• Talkspace Online Therapy Membership
• Dedicated learning budget through Learnerbly
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.