Sales Operations Coordinator

GoTab is looking for a self-motivated, entrepreneurial, tech-savvy, and fun-spirited Sales Operations Coordinator to join our team. GoTab is creating the next generation dining experience with app-free QR-based ordering, payments, and a kitchen operations management system for the hospitality industry. If you’re looking for a creative, hard-working, and collaborative team - look no further!

As a Sales Operations Coordinator, you will work in an exciting, fast-paced start-up environment. Your main objective will be to introduce hospitality operators to the GoTab QR-based ordering and payment system by proactively identifying potential customers. Your days will be spent supporting Account Executives with outbound strategies and lead generating efforts.

GoTab is looking for an individual who is a great communicator, collaborative, and thrives in situations that require you to influence and navigate both internal and external challenges. We seek those who value personal development, coachability, and a willingness to succeed.

Please note - this is not a fully-remote position, but will be hybrid in-person at our office in Arlington, VA and remote.

Responsibilities

• Maintain a self-starter attitude, while creating outreach strategies for new lead generation methods.
• Anticipate needs by studying services and conducting market research to identify new leads.
• Support Senior Sales staff and Sales Representatives on outbound strategies and lead generating efforts.
• Monitor and attend meetings with prospects while handling the introductions and follow-up with the Sales Representatives.
• First point of contact for new business prospects and determine the next steps for each prospect moving forward.
• Establish proactive and recurring communication and engagement with prospects to create new leads and sales openings.
• Collaborate with sales staff by bringing innovative, lead generating ideas to each weekly meeting
• Assist in the design process and production of print materials and physical media for restaurants, bars, and venues.
• Maintain organization within the office.
• Put together Swag Bags for all new employees and ensure they are mailed out.
• Mail any necessary equipment to remote team members.
• Contribute to continuous improvement efforts as relates to product usability and performance based on consumer feedback.
• Assist with any local events that GoTab is participating in or attending.
• Other tasks as assigned

Skills & Requirements

• Hospitality and/or restaurant experience preferred.
• Social media influencer in the food space of the local market preferred.
• Previous entry-level sales experience preferred Technical acumen.
• Excellent organization and time management skills.
• Great written and verbal communicator
• Strong interest in marketing, design, and technology.
• Must be adept or willing to learn Adobe Creative Suite (Adobe Illustrator, InDesign, and Photoshop)
• Impeccable eye for detail (web, print, and video)
• Proof of Covid-19 Vaccination OR weekly negative Covid-19 tests.
• Quick learner with a go-getter attitude.
• Excellent organization and time management skills.
• Curious and comfortable working in an unstructured and entrepreneurial environment

You Are
Motivated. GoTab is a startup, and you're expected to get things done without micromanagement.
Flexible and adaptable. Things are constantly changing at GoTab, and you thrive on new challenges.
Coachable. The best people in this role can take feedback and apply it immediately.
A listener. You like to learn about the businesses you serve and know what challenges they face.
A natural teacher. You like to teach people and provide solutions to their challenges.
Looking to grow in a company that emphasizes internal promotions and rewards top performers with opportunities for new positions (in sales or other departments).
Willing to try new innovative things and fail.

Benefits & Perks

• Salary + Commission
• Medical, Dental, and Vision Benefits
• Generous 401(k) Matching
• Unlimited PTO
• $100 monthly GoTab Bucks (dine on us)
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

About GoTab
GoTab, Inc., the contactless order and payment platform, helps large & mid-sized restaurants, hotels, bars, breweries, and other venues optimize their front-of-house service models using low-cost, agile technology. Patrons scan a QR code directly from their cell phones, order items via online menus, and pay securely, all without downloading an application or interacting with a server. Founded in 2016 and based in Arlington, Virginia, GoTab serves hundreds of national, regional, and local full-service accounts in almost 30 U.S. states.

Equal Employment Opportunity
GoTab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, color, religion, creed, sex, gender, sexual orientation, gender identity, gender expression, age, national origin, genetic information, marital/familial status, disability, military status, veteran status, or any other protected status. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity