Community Host

Designation: Community Host
Do you enjoy connecting (with) people, are you a proactive person and like to get involved in the day to day operations of the space, do you have a problem solving bent of mind? Do you enjoy ideating and designing events? Then you might be the perfect candidate to join our hosting team!

The opportunity
By being a community host, you get to work in an inspiring environment surrounded by corporates, entrepreneurs and senior professionals. You'll be trained in 'the art of hosting and managing' if you're committed and you will have the opportunity to become an expert facilitator, operational executive and event guru.

Reporting to : Community Manager
Job Description:
Your tasks are: (not limited to and will constantly evolve based on your capabilities and manager feedback)
● Manage the Community Desk
○ Welcome and greet visitors and members. Understand their needs, request a register entry and accordingly direct them
○ Manage outgoing and incoming calls. Identify purpose and transfer messages as appropriate.
○ Manage all incoming and outgoing correspondence, couriers, vendor bills,
member parcels or mails etc.

● Center Operations
○ Manage housekeeping and pantry staff with regular checklists and supervision with community managers.
○ Maintain highest standards of maintenance, upkeep of the center, equipment, assets etc. according to Dextrus Service Standards & SOPs.
○ Maintain strict Health, Safety, Cleanliness, Hygiene and Security protocols with 0% deviation in the centre.
○ Inventory management of Food, Beverages, Stationery & Housekeeping
supplies.

● Member Relations
○ Managing member check-in tours, sales tours and CIF and sales inquiries
○ Help members with meeting room bookings, additional requests, inquiries etc.
○ Learn and help evolve the services offered to members, e.g changing pantry items, managing community boards etc
○ Member onboarding, check-in and check-out procedures
○ Ideating experiential events and community engagement activities.
○ Operationally executing events as per set standards and requirements of the same
○ Designing creatives and newsletters for events and internal communication
○ Acquiring new services and offers for the members, organizing internal
engagement focussed activities.
○ Handling promotions and registration of events.

● Vendor Management
○ Coordinating, acquiring and negotiating with vendors and getting job done
under supervision and as per space standards.
○ Overseeing AMC deliverables
○ Managing tracking lists and documents