Senior Sales Manager

What you will do:
The Job Description includes but not limited to

A) Recruit, Train, and Coach the Sales Team :
1) Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance
2) Provide training, help, and second voice to the sales teams to help them achieve their targets
3) Develop rebuttals for the evolving customer queries and train the team members on the same

B) Set goals, deliver Sales and measure/audit performance of each team member :
1) Develop sales target for each of the team members and explain them the same with deadlines
2) Strategize and implement a robust sales pipeline
3) Setting strategy to generating awareness about the product and service among the existing and new target markets
4) Measure the daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations
5) Conduct daily team hurdles to brief the team on the team and individual targets
6) Motivate team members to meet and exceed targets
7) Handle escalations and improve customer experience
8) Initiate Performance Improvement Plans for regular non-performers and provide training interventions, feedbacks in coordination with the Training Manager
9) Audit calls, emails to ensure productivity and 100% compliance to processes for each team member
10) Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
11) Create and manage sales partners to help expansion in new markets.

C) Prepare Sales Reports and Strategy Recommendations :
1) Monitor CRM sales reports and present weekly/biweekly sales reports to management with recommendations
2) Ensure correctness of data at all times, report daily performance to the Sales Head
3) Ensure meeting daily/Monthly KPIs - Revenue, conversion%, Average Revenue per User, etc

D) Keep Informed of New Products and Services :
1) Learn about the benchmark sales practices and implement the same in the organization
2) Study competition and train the team to handle questions related to competition
3) Learn about related news, products, services to ensure that the sales advisors evolve with the evolving customer requirements
4) Provide feedback to the organization on product improvements changes to suit market requirements

What you need to have:
1) Problem-solving - good aptitude and stakeholder management skills
2) Sales Acumen Chasing aggressive targets
3) Team Management
4) Excellent oral and written communication skills
5) Experience: More than 2 years of sales experience in IT products (Education products preferred)
6) Experience in working with CRM tools and software
7) Understanding of Sales Pipelines, Jargons and important terms
8) Enterprising and Entrepreneurial mindset
9) Excellent written and verbal communications and listening skills
10) Experience with high volume request and excellent time management skills
11)

12) Comfortable in working in ambiguous, quickly-changing environments

Job Type – Permanent, Category: Sales and Marketing