Automation Developer / Bot Developer

You are: The Head Honcho Who Makes Things Happen

You will in charge of driving projects with clients.

Conduct business analysis with the clients, understand the challenges they face, the systems they use and design solutions with our technology to execute the project.

You will be designing the automation workflows, training the machine learning models and work with clients closely to build, launch, monitor and improve the bots post launch.

You will be handling clients' data, and effectively strategize the training methods for a scalable and efficient deployment.

You will also be doing regular training of live bots to optimize for performance.

You will also be in charge of training clients and preparing documentation for platform and customer support.

Internally, you will work closely with the software engineers to deliver the project.

This role is a hybrid between project operations and software engineering. You need to know enough technical knowledge to understand how to create a bot for the intended purpose. At the same time, you need to interact with clients and think from the client's perspective to build a bot that suits their needs and maximise the potential of chatbot automation for their organisation.

You will also be building demos for sales activities too.

You will also be assisting the project manager for project reporting and administration. You will be managing the projects using the Agile methodology.

Training will be provided.



Requirements:

A logical and sharp thinker who is able to ask the right questions to guide clients to make effective decisions.

Interest in Artificial Intelligence and Natural Language Processing.

Must be a self starter who thrives on constantly improving our clients' bots and our platform.



Nice to have:

If you are fluent in multiple languages (on top of English) - this will be a plus point.

Front end programming experience and experience with Microsoft Power BI/Tableau will be a plus - this is not a hard requirement.

Industry experience in insurance, banking, healthcare and HR will also be helpful.



Perks and Benefits:
- Flexible vacation policy and work arrangements.
- Cool founders and colleagues with lots of opinions about the world.
- Lots of autonomy and freedom to suggest improvements to the company.
- Team activities, lunches, games, outings, bean bag

- Medical benefits