Senior DevOps Engineer

Product:
WebEngage is a cloud-based marketing automation SaaS. We process 125 billion data-points per month, and send out 30+ billion highly personalized messages across channels like Email, SMS, WhatsApp, and more. If you dream of working on high-scale challenges that give you the opportunity to innovate, then this is the place to be.

Team and Reporting:
You'd be working closely with the DevOps and SREs teams to build a secure and scalable infrastructure. You’ll help the development team to automate CI/CD, roll out infrastructure mandates and troubleshoot performance issues. You will report to the Head of DevOps.

Responsibilities:

• Design and implement high-scale and secure infrastructure.
• Plan and own your slice of the infrastructure roadmap.
• Enhance security practices around everything infrastructure.
• Drive organization-wide infosec and compliance programs like ISO, SOC2, etc.
• Review operational efficiency of infrastructure and research ways to make it better.
• Design and operate robust scaling of distributed technologies.
• Research and implement innovative methods for reducing cloud costs.
• Boost platform reliability by setting up platforms like CI/CD, centralized logging monitoring, observability, and more.
• Automate robust provisioning of the entire infrastructure.
• Design and perform dry-runs of BCP and DR practices.
• Monitor critical metrics and help reduce reaction time to incidents.
• Measure system resilience and track performance and availability SLAs.

Desired Skills:

• B.E/B.Tech in Computer Science or a related engineering/science field
• 5-8 years of experience in running high-scale cloud infrastructure
• Strong fundamentals in Linux/Unix Administration
• Hands-on experience with shell scripting, python, ansible.
• Extensive hands-on experience working with cloud platforms like AWS (preferable), Azure, GCP
• Experience in deployment automation, CI/CD (Jenkins, Maven, GitLab) and monitoring tools like Prometheus, DataDog, Sentry
• Knowledge of databases, architecture of distributed technologies (kafka, elasticsearch etc.), JVMs, web servers (nginx), proxies (ha-proxy)
• An intrinsic desire to go deeper beneath the abstractions offered by new-age systems.
• Knowledge of containers and orchestration (Kubernetes)