Storage Consultant/System Engineer

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

The Storage Consultant/System Engineer's primary responsibility will be to ensure that the transition of the customer’s data from legacy storage infrastructure to Pure Storage solution is running smoothly within the customers’ data center operations environment. The person in this role is responsible for guiding storage operations teams through modernizing legacy storage best practices, policies, guidelines with Pure technology in mind. They will be working with the migration, operations, and support teams to ensure successful transition of the storage workloads to Pure technology, and timely and successful Pure storage solution adoption.

The individual must be well organized and a self-starter with strong follow-through, problem solving, and project management skills. This is an enterprise class position and the candidate must be capable of representing Pure Storage in the context of our customer’s operating model.

The individual will possess a thorough understanding of modern datacenter and hybrid cloud IT architecture, have experience designing storage solutions, including replication, backup, and implementation of these solutions. In this role a person must have significant experience across enterprise storage platforms, have experience of large scale migration projects, be familiar with different data migration technologies for SAN, NAS, Object, know storage subsystem of most enterprise class operating systems (Windows, Linux, Unix, AIX, Solaris, HP-UX), and be comfortable with SAN fabrics and NAS networking solutions.

The person in this role will also be experienced in delivering large scale (5PB+ ) and complex storage transition projects and able to demonstrate deep operational knowledge of Pure Storage products (FA//, FB//).

WHAT YOU WILL BE DOING…

• Ensure timely and successful adoption of Pure Storage solution at the customer environment
• Become a trusted advisor to the customer and account team
• Work with the customer to modernize storage policies, procedures, engineering guidelines with Pure Storage architecture and best practices in mind
• Ensure that Pure Storage values are recognized as part of the transition to Pure solution
• Conduct detailed technical discovery of customer’s environment
• Work with cross-functional teams for both Pure Storage and customers to remove obstacles for successful Pure solution adoption

WHAT YOU BRING TO THE TEAM…

• Unix or Windows systems administration functions Networking: Local Area Network technology, specifically Ethernet, IP, DNS and NIS associated daemons, FC switches and directors, network architectures including hubs, repeaters, bridges, routers, and switches
• SAN and/or NAS storage, data replication, storage efficiency and manageability software
• Storage operations management tools, technical implementation and operational concepts
• Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN
• Knowledge of Microsoft Windows Operating Systems. Understand share and NTFS security concepts. including domain structures, file systems, disk partitions, mounts, quotas, and general security
• Knowledge of Unix, Linux, and/or System V Unix system administration concepts including disk and network administration, NFS and NIS/NIS+ administration:
• Management or Experience With Technical Solutions For Supporting Data Migrations (a plus).
• Data Center Moves/Migrations/Consolidation.
• Cirrus Data Solutions Appliance (or Appliance based solutions for migrating block data).
• Virtualization Tool - Cisco/Microsoft/VMWare (Cloud solution migrations).
• Networking infrastructure.
• Data Center Migration Implementations for block and file share data.
• Data center relocation tools and technologies.
• Knowledge of VMWare, Local Area Networking, Ethernet, TCP/IP and general networking.
• Strong verbal and written communication skills to exchange information with team members, systems administrators, Pure Storage management, and the customer.
• Able to work with a customer’s technical representatives under a variety of circumstances to understand their requirements.
• Able to collaborate and share knowledge with Pure Storage technical team members and managers.
• Able to learn quickly and stay focused on the task at hand.
• Maintain composure and professionalism under challenging circumstances.
• Able to work with, report and communicate at all levels of both the customer’s and Pure Storage’s leadership teams.
• Able to travel 20% of the time.
• Able to accommodate after-hours duties or work, if necessary.
• Strong command of ITIL concepts and the ability to operate within an IT Service Management framework.
• Operate against Service Levels and report the associated metrics for Service Levels as required.
• Familiar with ticket management systems and the functions of an IT helpdesk.
• Able to follow strict procedures for implementation, operations and escalations.
• Strong troubleshooting skills.

Min Qualifications

• A degree in Electrical Engineering, Computer Science, or equivalent work experience
• 3+ years’ experience in IT operations (preferably a storage related discipline)
• ITIL V3 foundation certified preferred
• Able to travel 20% of the time

The annual base salary range is: $91,000 - $196,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.

This role may be eligible for incentive pay and/or equity.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.