Office & Operations Assistant

About the Recurse Center

Our mission is to transform lives by helping people direct themselves.

We do this by running retreats where curious programmers come to recharge and grow. Programmers of all stripes work alongside each other for six or 12-weeks of self-directed growth, exploration, and programming.

Since 2011, more than 2,500 people from nearly 200 cities around the globe have participated in our retreats. People routinely describe their time here as among the most productive, educational, and transformative periods of their lives.

Our retreats take place both in-person (at our hub in Brooklyn) and online (in Virtual RC), with most participants spending at least some of their batches in person. After their retreats, participants become life-long members of our alumni community.

We also run a recruiting agency. This provides another benefit (lifelong career services) to joining our retreats and allows us to keep our retreats for free to all participants. We recruit for a range of companies on a contingency basis, with a focus on US-based early-stage startups and technology-focused finance firms. Companies pay us a referral fee when they hire candidates we help them hire.

The retreat is our recruiting advantage: We get to know our alums over the course of months and years, which lets us get under their resumes to find great matches employers otherwise wouldn't for their open roles, and provide a valuable service to our alums.

About this role

This role has two parts: First, you’ll play a key part of running our retreats by keeping our hub in Brooklyn warm, welcoming, and humming along. Second, you’ll ensure smooth operations by doing essential administrative work.

What you’ll do

Keep our hub warm, welcoming, and humming along.

• Handle food and facilities setup for presentations and events (end of batch celebrations, game nights, etc)
• Be an ongoing, warm presence at the hub. Welcome new Recursers, help them get settled, assign key fobs, create signage, and do whatever else needed to make the space accessible and useful
• Manage mail, deliveries, and Amazon orders to make sure everything is well-stocked
• Manage and resolve facilities issues by liaising with contractors and building management
• Host occasional events
• Take out the trash and tidy up throughout the day (don’t worry, we have a daily cleaner)

Do essential operational & administrative work

• Answer emails from prospective applicants, vendors, etc
• Pay vendors, contractors, and other invoices
• Make sure we get paid by sending and tracking invoices
• Keep our corporate and community calendars accurate and up-to-date
• Help run a smooth admissions process by coordinating availability with our team of alumni interviewers

Who we’re looking for

• You get energy from and enjoy being around people. We’re a small team (~6 full-time people, plus a few part-time), but our office is also home to dozens of people each week attending our retreats, and this role will have you in frequent contact with them.
• You have a bias towards action. When there’s valuable work to be done, you do it without waiting for permission or instruction. When you see opportunities or problems, you take action rather than assume someone else will tackle them.
• You understand what this job is (and isn’t) and want to do it. We want to hire someone who’s happy doing this and who won’t want to leave in six or 12 months.
• You’re detail-oriented. You’re careful, learn from your mistakes, and care about doing a good job.
• You’re trustworthy. You’re honest, ethical, and able to deal with sensitive data responsibly.
• You communicate clearly. You can express yourself clearly in conversation and text, and you can write clear, error-free emails with a conversational but professional tone.
• You’re open to feedback and know (or can quickly learn) the core skills for doing this work. You need to be comfortable using and learning how to use a range of software tools.
• You’re intellectually curious. This helps with almost any type of work, but more importantly, it’s a key part of our company culture.
• You understand RC and want to help make it successful. This doesn’t need to be your life’s mission but you do need to understand what RC is, how your work contributes to its success, and want to be part of a thriving team that wins.
• You like technology and programming and see it as a positive force in the world. We don’t expect you to have any specific technical experience, but we run a programming retreat and our customers are tech companies (mostly startups). You need to have a thoughtful and optimistic rather than cynical and dismissive view of these things to be happy here.

Past experience with office management, hospitality, operations work, the tech industry, or similar are all welcomed but not necessary. If the bullet points listed above sounds like you, we want to hear from you!

A collaborative environment with supportive colleagues

We work hard to foster a fast-paced culture that’s collaborative, trusting, and thoughtful. Here are some things you’ll find working at RC:

• Clear company-wide goals and the reasoning behind them. You’ll have an understanding of what we’re trying to accomplish together and why.
• Our belief in self-direction isn’t only for Recursers, it also influences how we approach our own work. At RC, you’ll have the freedom and the responsibility to decide how to structure your time and work.
• Weekly one-on-ones to give and receive regular feedback and help you work through challenges and be as effective as possible with your work.
• Organizational transparency. You will have access to whatever information about RC you want, from how much money we made last month to our bank balance.
• A culture of direct, but kind and constructive feedback. This helps us quickly resolve disagreements and work together more effectively.
• A warm and lively work space, filled not just with friendly colleagues but a rotating cast of kind and curious programmers learning and building incredible things.

Role details

• This is a full-time role working out of our space (which we call the “hub”) in Downtown Brooklyn 5 days/week.
• The salary range is $60-70k/year.
• Full health, vision, and dental insurance. RC covers 100% of the premium for the standard plans for all employees. RC also pays the full premium for basic life insurance.
• A 401k. RC contributes 3% on top of your salary to a 401k for you regardless of how much or even if you choose to contribute yourself.
• Three months of paid parental leave, which you can take within a year of having or adopting a child.
• 15 days of vacation (we effectively have unlimited vacation, but we have a number to make sure people actually take it), a 10-day winter holiday (Dec 23 to Jan 1), and nine additional holidays. We also have five days for personal development, which you can use for anything that supports your personal and professional goals and growth.

Downsides and other things to know

No job is perfect, and this one is no exception. Here’s what we think the biggest downsides are:

• Much of the work is unglamorous, and some of it can be rote and repetitive. While our community and team culture are highly intellectually engaging, some of the daily work for this role is not.
• This role occasionally requires checking and responding to emails while on vacation. We generally avoid this by having colleagues take over when we’re out, but sometimes we can’t (e.g., during our winter break when the entire company is off).
• This role requires occasional evening work (roughly once a month) to run events.

A few other things to know, which might be upsides or downsides depending on your perspective:

• RC is a dynamic place. You need to be flexible and comfortable with some amount of uncertainty to be happy working here.
• We are a small, privately held business that operates purely off our own revenue. We do not plan to ever sell or go public, and so there is no equity or chance of a big financial windfall.

Interview process

Our interview process has three parts: an email, an initial Zoom call, and onsite interviews at our hub in Brooklyn. We can complete the entire process in as little as a week, but that depends entirely on your and our availability for interviews.

Step 1: Email us

The first step is to email [email protected] with your resume and publicly accessible LinkedIn profile. Please confirm in your message that you’re able to work full-time in Brooklyn, and include short answers to the following questions:

1. What’s the most fascinating thing you’ve learned recently?
2. What are one or two things that attracted you to this job?
3. What’s your biggest concern about RC or this role?

None of these are trick questions. Instead, like every part of our process, they’re meant to help us assess how you meet the requirements listed above. Please don’t write more than two or three sentences for each answer. Please do use thoughtful, conversational English and proof-read what you write (writing clear, error-free emails is part of this job).

Step 2: Initial Zoom call

We’ll let you know within one week of when you apply whether or not we’d like to proceed with a call, which is the second step of our process. These calls are between 25 and 45 minutes long. This is an opportunity not just for us to learn about you, but for you to learn more about RC and to suss out if this role might be a good fit for you.

Step 3: In-person interviews

The third and final step of our process is a set of in-person interviews. These interviews are meant to be as representative as possible of the work you would do at RC. Throughout the course of your interviews you’ll get a chance to meet with several RC employees and ask any questions you have. If you reach this stage, we’ll give you a $200 Amazon gift card as a thank-you for your time, regardless of if we make an offer.

If you make it to this round, we’ll ask you to share a 2-3 references ahead of time, however, we won’t reach out to them until after your onsite, and only if we are considering making an offer.

We’ll do our best to let you know within two weeks of your interview whether or not we’re making an offer (and we can usually do so up much faster than that).

Learn more about us

• Recurse Center
• About
• Who comes to RC
• The self-directives