General Manager

Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.

Responsibilities:

• Be an integral part of putting together an operational plan which meets the needs of our customer requirements in the bid process
• Upon successfully winning the associated bid, the General Manager will be responsible for the entire start-up (sourcing the facility, hiring a team, implementing market-leading IT solutions, establishing a P&L, ordering a fleet of vehicles, etc.)
• Establish customer and stakeholder relationships, exceeding all expectations
• Utilize the Zum IT infrastructure, ensure a balanced scorecard (KPI’s) is exceeded in all areas and shared with the stakeholders
• Work with the relevant teams, spearheading a behavioral safety culture for all employees and beyond
• Develop and coach Zum employees to be our next tier of leaders
• Full P&L accountability
• Multi-site accountability within the respective district

Requirements:

• 7+ years of significant operational experience within a transportation environment
• Demonstrated experience improving safety performance within respective operations
• Proven track record in developing a leadership team and individuals whilst ensuring an engaged workforce
• Managed in a unionized environment is a definite advantage
• Sound experience in leading projects and has the ability to draw upon and utilize a team to complete the tasks
• Positive demeanor with the ability to juggle multiple tasks and make decisions
• Definite self-starter who can act on their own initiative
• Stakeholder and customer relationship skills/experience are essential