Solutions Consultant

About mParticle:

mParticle is the leading independent customer data platform. We are focused on the infrastructure layer of a Company’s growth stack. Developers, engineers, product managers and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and improving customer experiences. We work with big players and small, fueling the customer success of brands like NBC Universal, Spotify and Airbnb. We’re growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!

As a Solutions Consultant at mParticle, you will work with both functional and technical customer stakeholders to ensure our customers are successful in onboarding their first-party and third-party customer data using mParticle’s SDKs, APIs, and integrations with cutting edge platforms across the analytics, attribution, marketing automation, and social media domains.

Your work will be meaningful and have a strong impact on mParticle and our clients’ success. You will have a high degree of freedom in your work, with support from the entire mParticle team, and you’ll interact with some of the best minds in the data technology and marketing.

What you'll do:

• Serve as a trusted technical advisor to our customers by providing technical expertise on the mParticle platform and sharing technical best practices
• Project manage customers’ mParticle implementations to ensure timely go-lives
• Evangelize, educate and support customers on data driven use cases and their execution
• Collaborate across mParticle’s product, engineering, sales, and client services functions in orchestrating solutions to customers' use cases
• Author content for the mParticle Customer Knowledge Base and Blog including feature guides and best practices
• Travel (approximately 25%)

We'd love to hear from you if you have:

• 4 year undergraduate degree
• Based in the United Kingdom to support our EMEA customer base
• 3-5 years client-facing experience as a Solutions Consultant or in technical solutions implementation or technology consulting roles
• Experience collaborating with business and technology stakeholders
• Excellent written and verbal communication skills
• General knowledge of various digital marketing tools: analytics, attribution, ad serving, DMPs, push, social media
• General knowledge of data driven marketing practices: audiences, retargeting, exclusions etc.
• Mobile marketing and technology experience is a huge plus particularly deploying and supporting RESTful APIs & mobile SDKs and performing and supporting customer data integrations

What’s in it for you:

• 100% company paid health care (medical, dental, vision) for employees enrolled in our baseline plan with affordable cost sharing options for your dependents. We make certain you’re protected, have the options you need for care, and that it’s affordable for all.
• If you’re enrolled in our high deductible plan, we fully cover your deductible through annual Health Savings Account contributions which are yours to keep. This is for both individuals and for those with dependents.
• A truly flexible work environment with unlimited vacation, 11 paid company holidays, and quarterly mental health reboot days. This also includes a hybrid work model that provides you the opportunity to design your work in ways that support you and your family.
• Free mental health coverage through our partnership with BetterHelp which provides you and your dependents with unlimited counseling sessions - all at no cost to you.
• An ownership culture where everyone receives stock options and can fully participate in mParticle’s success.
• Parental leave for maternity (12 paid weeks) and parental leave for the supporting parent (6 paid weeks) and real encouragement to take that time to bond as a family.
• Generous wellness programs, learning and development opportunities, pet insurance for our furry family members, and so much more!
• Here at mParticle we embrace the differences that make us unique. We are dedicated to building an inclusive environment that fosters respect and celebrates an array of backgrounds and perspectives.

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.