Lead Product Designer

NOTE: We are have a hybrid model of working where we expect every product team member to come to Mumbai office 2-3 days a week. So you need to be willing to relocate to Mumbai.

Note: CTC bracket negotiable for exceptional candidates

About the company:
We are the Crimson Interactive Group, a multi-national company with 15 years of global experience. Crimson has a presence in 120+ countries with 200k+ clients, 600 employees, 5000 contractors, and 10 international offices located in Tokyo, Beijing, Seoul, New Jersey, London, etc. We believe in "doing stuff never done before" and building a product that is going to be used by millions of researchers/scientists, and professionals worldwide.

Crimson Enago flagship products
At Crimson Enago we are laser-focused on building AI-powered tools and services that significantly boost the productivity of researchers and professionals. Every researcher or professional goes through the stages of knowledge discovery, knowledge acquisition, knowledge creation, and knowledge dissemination. However, each stage is cognitively heavy and is tightly coupled. In this direction, we have our flagship products Trinka and RAx that focus on making all these four stages easy and fast.

About Enago Trinka
Trinka (www.trinka.ai) is an AI-powered English grammar checker and language enhancement writing assistant designed for academic and technical writing. Built by linguists, scientists, and language lovers, Trinka finds and corrects thousands of complex writing errors — so you don’t have to. Trinka corrects contextual spelling mistakes, and advanced grammar errors, enhances vocabulary usage, and provides writing suggestions in real-time. Trinka goes beyond grammar to help professionals and academics ensure professional, concise, and engaging writing. With subject-specific correction, Trinka understands the nuances in the expression of each subject and ensures the writing is fit for the subject. Trinka's Enterprise solutions come with unlimited access and great customization options to all of Trinka’s powerful capabilities. Trinka is just a year old and is well on its course to rival the likes of Grammarly. Within a year of launch, Trinka has already garnered 110,000 users worldwide.

About Enago RAx
RAx (www.raxter.io) is the first smart workspace that helps researchers (students, professors, and corporate researchers) to be better and faster in their research projects. Powered with proprietary AI algorithms and a unique approach to solving problems with design and tech, RAx is set to be the default workspace for any research-heavy projects. Launched in 2019, the product connects information (Research papers, Blogs, Wiki, Books, Courses, Videos, etc.) to behaviors (reading, writing, annotating, discussing & more), opening up newer insights and opportunities in the academic space that was otherwise not possible (or not imaginable).

About the team
We are a bunch of passionate researchers, engineers, and designers who came together to build a product that can revolutionize the way any research-intensive projects are done. Reducing cognitive load and helping people to convert information into knowledge, is at the core of our mission. Our engineering team is building a scalable platform that deals with tons of data, AI processing over the data, and interactions of users from across the globe. We believe research plays a key role in making the world a better place, and we want to make it easy to approach and fun to do!

Role overview
As a Lead Product Designer, you will be planning and leading the entire design pipeline across RAx and Trinka while managing the dedicated design teams. You will be building an understanding of our users’ existing behaviors, and empathy towards their needs and challenges. You will help the product managers, marketing leads, AI/ML research leadership, and top leadership in defining and enhancing the end-to-end product experience of our products, end-to-end user interaction experience, brand strategy, and visual communication strategy. You will be doing that by establishing an agile and iterative design process.

The person that we are looking for

1. You will closey collaborate with Product team to translate Enago One’s (the end-to-end workspace including RAx and Trinka) long-term product vision, goals, metrics, and strategy into concrete design plans and roadmaps.
2. You will define, plan, and lead an end-to-end product design process.
3. You will be leading the design of highly creative, never-seen-before, out-of-the-box world-class product experiences for our web apps and mobile apps.
4. You will be collaborating with our User Behavior Research, Product, Engineering, Research, Marketing, and Customer Success teams to execute the product roadmap (new features and iterations), create marketing and promotional material, and support other business requirements.
5. You will work closely with Engineering to ensure high-quality execution of the product vision and user requirements.
6. You will be the primary person to improve design processes, update/maintain style guides, and put in place design systems that scale across our products - web, and mobile.
7. You will be planning and conducting UX audits, and usability research, and do whatever it takes to research and build the right experience for our users.
8. You will be leading a team of 4-5 designers and take full responsibility for design project management, design reviews, design critique, and design sprint planning.
9. You will be managing the Visual Communication Designer and work closely with the content writers in creating assets required for promotion, product, and events.
10. You will be evaluating the design team performance (KPI).
11. You will be designing and overseeing the hiring process of the design team making sure that we have a great product team that has: (a) a high level of curiosity, (b) resourcefulness, (c) solid expertise level, (d) high attention-to-details, (e) superb commitment and reliability, and (f) obsession for amazing user experience. This entails that you will be having a strong network of highly talented product designers whom you can reach out to and inspire (in an ethical and professional way) to join the team and create something that the world has never seen!

Experience

1. You have 6+ years of product design experience with a strong portfolio of products that have high traction in terms of engagement, preferably SaaS productivity platforms.
2. You are very strong in both UX and UI design, and always keep yourself updated with the most recent design discussions in the top design communities.
3. You have 4+ years of extensive experience in developing, maintaining, and evolving design systems.
4. You have 5+ years of extensive experience in usability research.
5. You have a data-driven obsession with users - who they are and how they use the product - to create the best experience for them; therefore, knowledge of tools like Mixpanel and Amplitude is going to be a huge advantage.
6. You have 6+ years of strong and extensive experience in advanced features of tools like Figma, Sketch, Adobe XD, Framer, and Illustrator.
7. You have very sound knowledge of UI development technology stack: HTML5, CSS3, CSS Frameworks, CSS/SASS, styled-components, responsive interfaces, and frontend optimization.
8. You have a fair understanding of front-end Javascript frameworks, browser workings, and end-to-end client-server web app workings.
9. You have great presentation and communication skills to get the team on board with your vision.
10. You have a very strong bias for action with a focus on measurable results - ship high-quality releases, take feedback from users, apply learnings, refine the product, repeat.
11. You have built diverse and inclusive design teams.
12. You have very strong experience in the best practices around product designing and design project management.
13. You have worked on high-impact projects, and you see product designing as a team sport and like collaborating with fellow product designers, product managers, and other stakeholders to deliver customer value. You are energized by working in a highly collaborative environment at a UX-obsessed startup.
14. You are a Root Cause Analysis (RCA) freak.

Added advantage:

• Bachelors or Masters in Design or HCI, Cognitive science, or Psychology
  
• A good understanding of how SaaS systems work.
• Experience working on SaaS productivity tools.