Inside Sales Associate (m/f/d)

We are seeking a dynamic Inside Sales Associate (m/f/d) that serves as a collaborative partner amongst the Moxa Europe Sales team. This role provides a centralized point of contact to enable Operations support to enhance Sales productivity and a positive customer experience.

Purpose of this Position
• Effectively support the Sales team in selling Moxa products and services to our clients
• Managing daily requests and escalations resolution from customer and sales representatives.
• Tracking customer payments and minimize overdue invoices
• Quoting to distributors and direct accounts in alignment with the Sales Manager.
• Report, manage and maintain relevant project and customer data in CRM (Salesforce.com)
• Issue and distribute relevant reports, forecast and revenue information to defined stakeholders on schedule.
• Assist the Sales team by providing advice and information.
• Contribute to initiatives with Sales Operations scope and participate in cross-functional projects as needed.

Qualifications
Minimum Job Requirements
• Education: Sustainable commercial apprenticeship or bachelor's degree
• Experience: Minimum 2 years working experience in Inside Sales, Sales Operations, Customer Operations or similar positions
• Language: Business fluent English and German (C-level skills) - any other major European language appreciated (French, Spanish, Italian)
• Work permit for Germany / EU

Required Competencies
• Comprehensive understanding of sales and financial processes
• Quotation and order creation
• Maintenance of sales opportunities
• Sustainable business acumen, i.e. understanding of the customers' business, industry, economic trends and competition
• Client orientation
• Team capabilities
• Proficient skills in MS-Office (in particular very good user skills in Excel) and CRM
• A strong personality with the desire to reach high performance goals
• Hands on mentality, highly organized and ability to prioritize workload
• Self-reliance, proactiveness and flexibility
• Used to deliver results under pressure
• Desired Competencies
• Experience in distribution business
• Handling skills of SAP

What We Love About Moxa!
Learning is in our DNA! We practice meaningful feedback and constantly looking for ways to improve the status quo.
We realize Global Diversity! Here in Moxa Europe, we are more than 70 people with over 20 nationalities. English is our primary in-house language and it’s fun to work with so many different cultures!
We are People Friendly! We provide coffee, fruit, sparkling water on a regularly basis. Birthday Celebration, Family Day, Art-activity Support, Health Day, Sport Events, Global Cycling Tour and much more.
We Give Back to the Community! Several voluntary-based initiatives are in place with some paid time-off for these activities.