Assistant Network Administrator

Assists with the administration and installation of network equipment. Engages in regular
network troubleshooting activities to resolve network connectivity issues. Provides
advanced support for Field Crews and Tech Support Staff.
Essential Duties and Responsibilities
Other duties mAssists with the administration and installation of network equipment. Engages in regular
network troubleshooting activities to resolve network connectivity issues. Provides
advanced support for Field Crews and Tech Support Staff.
Essential Duties and Responsibilities
Other duties may be assigned.

1. Assists in the design, installation, configuration, and maintenance of network systems (routers,switches,wireless bridges, wireless access points).
2. Ensures optimal availability, stability, and response time for the network services.
3. Respond to network health and monitoring alert systems and perform regular radio/network tests to ensure optimal performance.
4. Perform on-site equipment installation and maintenance when required.
5. Assists in the implementation of system enhancements (software and hardware updates) that will improve the performance and reliability of network systems.
6. Ensures system procedures, policies, and events are documented and implemented.
7. Manages system backup and restore testing processes.
8. Maintain and report progress weekly on all assigned special projects.
9. Analyzes and resolves system/network issues and needs.
10. Assist in on-call rotation for network operations monitoring.
11. Perform network administrator duties in absence of Director of Network Operations. Competencies To perform the job successfully, an individual should demonstrate the following competencies: ● Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures. ● Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. ● Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

● Use of Technology - Demonstrates required skills; adapts to new technologies;
troubleshoots technological problems; uses technology to increase productivity;
keeps technical skills up to date.
● Problem Solving - Identifies and resolves problems in a timely manner; gathers and
analyzes information skillfully; develops alternative solutions; Works well in group
problem-solving situations; uses reason even when dealing with emotional topics.
● Project Management - Develops project plans; coordinates projects; communicates
changes and progress; completes projects on time and budget; manages project
team activities.
● Communications - Expresses ideas and thoughts verbally; expresses ideas and
thoughts in written form; exhibits good listening and comprehension; keeps others
adequately informed; selects and uses appropriate communication methods.
● Managing Customer Focus - Promotes customer focus; establishes customer
service standards; provides training in customer service delivery; monitors
customer satisfaction; develops new approaches to meeting customer needs.
● Oral Communication - Speaks clearly and persuasively in positive or negative
situations; listens and gets clarification; responds well to questions; demonstrates
group presentation skills; Participates in meetings.
● Written Communication - Writes clearly and informatively; edits work for spelling
and grammar; varies writing style to meet needs; presents numerical data
effectively; Able to read and interpret written information.
● Attendance/Punctuality - Is consistently at work and on time; ensures work
responsibilities are covered when absent; arrives at meetings and appointments on
time.
● Dependability - Follows instructions, responds to management direction; Takes
responsibility for own actions; keeps commitments; commits to long hours of work
when necessary to reach goals.; completes tasks on time or notifies the appropriate
person with an alternate plan.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Education and/or Experience
Four (4) years of experience with network installation and administration. Four (4) years of
experience in wireless Internet Service Provider industry. MTCNA, MTCRE (mikrotik) or
CCNA, CCNP (cisco) certificatioin preferred.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Computer Skills

To perform this job successfully, an individual should have very strong computer hardware
and software skills.
Certificates, Licenses, Registrations
Valid driver's license
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the employee is frequently required to sit; use
hands, finger(s) to handle, or feel and reach with hands and arms. The employee is
occasionally required to stand, walk, and talk or listen. The employee must occasionally lift
and/or move up to 40 pounds. Specific vision abilities required by this job include close
vision, distance vision, color vision, and peripheral vision.
Work Environment
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside
weather conditions and risk of electrical shock. The noise level in the work environment is
usually quiet.ay be assigned.

1. Assists in the design, installation, configuration, and maintenance of network systems (routers,switches,wireless bridges, wireless access points).
2. Ensures optimal availability, stability, and response time for the network services.
3. Respond to network health and monitoring alert systems and perform regular radio/network tests to ensure optimal performance.
4. Perform on-site equipment installation and maintenance when required.
5. Assists in the implementation of system enhancements (software and hardware updates) that will improve the performance and reliability of network systems.
6. Ensures system procedures, policies, and events are documented and implemented.
7. Manages system backup and restore testing processes.
8. Maintain and report progress weekly on all assigned special projects.
9. Analyzes and resolves system/network issues and needs.
10. Assist in on-call rotation for network operations monitoring.
11. Perform network administrator duties in absence of Director of Network Operations. Competencies To perform the job successfully, an individual should demonstrate the following competencies: ● Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures. ● Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. ● Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

● Use of Technology - Demonstrates required skills; adapts to new technologies;
troubleshoots technological problems; uses technology to increase productivity;
keeps technical skills up to date.
● Problem Solving - Identifies and resolves problems in a timely manner; gathers and
analyzes information skillfully; develops alternative solutions; Works well in group
problem-solving situations; uses reason even when dealing with emotional topics.
● Project Management - Develops project plans; coordinates projects; communicates
changes and progress; completes projects on time and budget; manages project
team activities.
● Communications - Expresses ideas and thoughts verbally; expresses ideas and
thoughts in written form; exhibits good listening and comprehension; keeps others
adequately informed; selects and uses appropriate communication methods.
● Managing Customer Focus - Promotes customer focus; establishes customer
service standards; provides training in customer service delivery; monitors
customer satisfaction; develops new approaches to meeting customer needs.
● Oral Communication - Speaks clearly and persuasively in positive or negative
situations; listens and gets clarification; responds well to questions; demonstrates
group presentation skills; Participates in meetings.
● Written Communication - Writes clearly and informatively; edits work for spelling
and grammar; varies writing style to meet needs; presents numerical data
effectively; Able to read and interpret written information.
● Attendance/Punctuality - Is consistently at work and on time; ensures work
responsibilities are covered when absent; arrives at meetings and appointments on
time.
● Dependability - Follows instructions, responds to management direction; Takes
responsibility for own actions; keeps commitments; commits to long hours of work
when necessary to reach goals.; completes tasks on time or notifies the appropriate
person with an alternate plan.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Education and/or Experience
Four (4) years of experience with network installation and administration. Four (4) years of
experience in wireless Internet Service Provider industry. MTCNA, MTCRE (mikrotik) or
CCNA, CCNP (cisco) certificatioin preferred.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Computer Skills

To perform this job successfully, an individual should have very strong computer hardware
and software skills.
Certificates, Licenses, Registrations
Valid driver's license
Physical Demands
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the employee is frequently required to sit; use
hands, finger(s) to handle, or feel and reach with hands and arms. The employee is
occasionally required to stand, walk, and talk or listen. The employee must occasionally lift
and/or move up to 40 pounds. Specific vision abilities required by this job include close
vision, distance vision, color vision, and peripheral vision.
Work Environment
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the employee is occasionally exposed to outside
weather conditions and risk of electrical shock. The noise level in the work environment is
usually quiet.