Front Desk Manager

Role Summary:
Heatwise is seeking customer service rockstars to serve as a Front Desk Managers for our Brooklyn-based yoga studios.

Who You Are:
A hospitality pro... friendly, hyper-organized, service-oriented with exceptional attention to detail. You approach your work with a no-job-too-small attitude and are passionate about helping people and providing an incredible client experience.

What You Will Do:
Open and close studio
Greet clients and complete check-ins, delivering an exceptional client experience
Welcome and tour new clients
Assist clients both in-person and via phone to help with their accounts, inquiries and general customer service
Ensure studio and lobby maintain flawless appearance at all times
Maintain product knowledge for all studio retail operations
Manage Mariana Tek (POS system)
Assist Heatwise Leadership with additional responsibilities as assigned during shift

Qualifications:
Warm, welcoming, fun-loving, hard-working
Passion for customer service
1+ year(s) hospitality and/or sales experience preferred
Excellent communication skills
Flexibility to work early mornings, evenings and weekends
Music lover
Interest in health & wellness

Benefits:
Competitive compensation
Work with a badass team of yogis at a growing company
Complimentary Heatwise classes on standby
Discounts on merchandise & workshops

E-mail PDF Resumes to: [email protected]

About Heatwise:
Heatwise is dedicated to making people feel good. By supporting our team members and guests, we aim to deliver the highest quality service in the most comfortable setting imaginable. Our promise is happiness, health, and the shedding of stress through our elevated hot yoga experience.

For more information visit: https://www.heatwise-studio.com/