VP of Product & Design

ABOUT US:

Roadmunk is a privately held, high-growth start-up in the rapidly emerging market of Product Management software. Roadmunk was born out of a problem our founders experienced personally: there was no simple way for product managers to collect feedback, surface customer-driven insights and create roadmaps using a single platform. So we went out and built it for ourselves, making sure it was collaborative, beautifully designed and secure.

Today, we serve thousands of forward-thinking product teams including those from organizations like Amazon, Disney, Sonos and Under Armour.

In the fall of 2019, Roadmunk was 12th in the Deloitte Technology Fast 50 Awards for its rapid revenue growth and bold innovation. The Fast 50 program recognizes Canada’s 50 fastest growing technology companies with the highest revenue-growth percentage over the past four years. Roadmunk also ranked 96th on Deloitte’s Technology Fast 500 List for North America.

ROLE SUMMARY:

The ultimate responsibility of this role is ownership of our product strategy & design and execution of building product management software in a high-growth market to create immense value for our customers.

We are looking for someone who has brought products from their infancy, driving their adoption, care about meticulous design, being innovative around user problems, obsesses around feedback and working directly with customers to create world-class products.

They see opportunities where others see challenges, and take pride in their ability to communicate complex interactions, simply and clearly. They recruit and lead a product team through all stages of the product development life-cycle, driving conversion, engagement and retention through value in the product and lead collaboration, communication and the dissemination of knowledge to Roadmunk’s go-to-market and leadership teams.

This person will be an executive member, leading a cross-functional team of product managers, designers, product marketers and collaborating with engineering, go-to-market teams to progress towards our product vision.

WHAT YOU'LL DO:

• Strengthen and be the evangelist for the product-led growth within the organization
• Develop and execute on organizational-wide KPIs by establishing product roadmaps and related KPIs that align with Company priorities
• You represent and succinctly articulate, the customers' voice to the internal teams.
• Through understanding the customer pain, the world they live in, and their constraints, translate that knowledge into actionable initiatives in product
• You look forward to enabling your product team and collaborating with engineers to find awesome solutions that solve today's problems and optimize for tomorrow's vision
• Ownership and accountability around ensuring the product development lifecycle from ideation, validation, proliferation and experimentation
• We are looking for someone who obsess of product engagement, retention and understands the balance between quantitative and qualitative data
• Gather industry insights, competitive positioning, and enable go-to-market to translate that into the actionable artefacts that successfully position our product
• Be the leader, coach, and mentor to the product managers and designers to help them grow professionally in their careers
• Design and Manage a continuous CAB program for Roadmunk’s Strategic Customers, serving as the organization’s Board Chair, with ‘serving’ members to be identified
• Work with our GTM and cross-functional leadership to ensure we take new products and features to market to maximum effect and benefit for our customers
• Thought leadership including contributing to Marketing content and identifying opportunities for Roadmunk to partner with Product Mgt communities

REQUIREMENTS:

• 7-10+ years of relevant, hands-on product and executive leadership experience in multiple companies and demonstrated success at leading SaaS products and platforms.
• Excellent strategic thinking and prioritization skills. Ability to make difficult trade-off decisions, communicate decisively, and create a roadmap to achieve business goals.
• Excellent judgment in making trade-offs and finding simple solutions to complex problems, quickly and decisively
• Demonstrated success in managing strategic customer relationships, with a proven track record of working with development, go-to-market teams without formal authority
• Superior capability for written, verbal, and presentation/collateral mediums, including managing meetings and disparate stakeholders
• Data-driven and Data-aware; fluent in common analytical tools and techniques
• 5+ years experience leading and growing a team of Product Managers, Product Owners, & UX designers and working alongside Engineering and other cross-functional teams (Sales, CX, Marketing, etc.)

CULTURAL COMPETENCIES:

• Customer-perspective: Deep understanding of our customers and end users and thinking through their lens when driving towards product success
• Openness: Often solicits feedback and reacts calmly to criticism or negative feedback.
• Teamwork: Reaches out to peers and cooperates with leadership to establish an overall collaborative working relationship, building trust and respect for the team's working agreements.
• Curiosity: Often seeks to learn more, seeing opportunity where others see challenges.
• Bias to action: Strives for success and holds themselves, and their peers, to a high standard of accountability. BENEFITS: Roadmunk has a vibrant, highly engaged culture that has continued even as we work remotely during these difficult times. While the in-office perks such as on-site drinks and snacks, monthly team social events, and the occasional visit from some four-legged colleagues have been temporarily put on hold, our culture of innovation, teamwork, balance and diversity continues as strong as ever. Here’s what you can expect...
• Full health benefits package from day one
• Competitive salary and stock options
• Annual health & wellness allowance
• WFH stipend & set-up allowance
• Flexible working hours
• Interesting problems to solve using modern tools and technologies