Technical Program Manager

Description

Delhivery aims to exceed the expectations of our sellers and customers by ensuring that the shipment packages, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. If you are passionate about delivering new and complex technical solutions that impact millions of people, we want to hear from you!

Our program is experiencing explosive growth. As a result, our Product Management Team needs top-notch technical talent. We are seeking a well-organized, entrepreneurial, self-starting Senior Technical Program Manager to drive the technical aspects of this program.

As our Product Management Team’s TPM, you are responsible for all the technical aspects of our program. You will lead technical design and requirement efforts and work between product and technical teams to develop the best possible products we can offer to our customers. A successful candidate will have a strong technical background, excellent analytical and problem-solving skills, and laudable project management and communication skills.
You must be an influential leader with a knack for getting things done. You will need to separate what’s important from what’s urgent and find the best path forward from among multiple scenarios, earn the trust of stakeholders, and improve the efficiency of our cross-functional, distributed organisation. You will make hard trade-offs to optimize time-to-market and balance the business needs versus technical constraints and make appropriate recommendations. Strong business acumen, sound judgment, adept negotiation and influencing skills, and analytical talent are all essential to success in this role. Candidates must possess a strong technical background, excellent analytical and problem-solving skills, and laudable project management and communication skills.
This role will give you an opportunity to learn a range of new systems, leveraging the deep collection of technologies throughout the company and extending them to allow us to boldly venture into new spaces and realize our explosive growth potential. This is an exciting opportunity to shape the next generation logistics platform in Delhivery.

Responsibility

Interface with all teams like product, operation, other engineering teams, engineering managers, tech leads, gather requirements and coordinate within your assigned team of tech lead, engineering manager and developers to drive delivery of various tasks. Drive evaluation of technical solutions and recommend the best solution to meet business requirements.

Gather requirements from business development teams, product owners and other TPM followed by detail scoping and sprint planning (including but not limited to capacity planning, help in resource allocation per task, effort estimation, organizing demos, preparing release plans, capturing details related to releases and measuring effectiveness of new releases)
Manage, prioritize, build solutions for all technical issues, decide what all to be taken up in a sprint and maintain a healthy backlog. Track progress towards goals and enable visibility of statuses to product, business development and technical leadership teams.
Be a guardian of world-class customer experience; continually raise the bar on functionality, flow, scalability, usability, and simplicity.
Provide analysis and recommendation of trade-offs to ship product without compromising customer experience and minimize business risks

Qualifications

Bachelor’s degree in Computer Science, Engineering or equivalent
5+ years managing large, complex, cross-functional technical programs
2+ years as either a SDE/Developer or a Development Project/Program Manager
Experience in understanding distributed systems and designing large scale web applications
Experience working across time zones with remote teams and external partners
Well versed in agile/iterative development methodologies
Sound business judgment, proven ability to influence others, and strong analytical thinking skills
Strong oral and written communication skills
Ability to think clearly, analyse quantitatively, problem-solve, scope technical requirements and prioritize

Preferred Qualifications
Master’s Degree in Computer Science, Engineering or equivalent
Advanced Excel, Visio, MS Project
Scrum master and PMP Certification

Delhivery is an equal opportunity employer and will provide equality in employment for all people employed or seeking employment.