Finly- Implementation Manager

We are on a mission to transform the Finance Department Team to a Finance Intelligence team, thereby helping businesses gain a competitive edge.

We believe in:
Digitalisation of Finance Operations: We believe the next generation of Finance teams would not be spending time on manual work carrying out their day to day finance operations. They would be performing critical tasks of analyzing & tracking key metrics relevant to the company's growth.

Building a large product led business out of India: We envision building a capital-efficient, product led business to achieve our mission. This means constant innovation by collaboration of the product team with finance teams & banking experts to identify deep-rooted issues in finance departments across multiple industries.

Diverse & inclusive teams: We believe a wide variety of backgrounds, experiences & skillsets leads to diverse perspectives & high performing teams. A culture of balance & belonging will ensure one brings their authentic selves to work in whatever way makes sense to them.

Our impact so far:

• INR 8.3 Billion [8, 30, 00, 00, 000/-] Business payments in the year 2018-2019 and growing.
• Product designed to automate finance operations across 14 different industries.
• Payment automation for all businesses via deep integration with all the top banks in India: ICICI, Yes Bank, HDFC, Kotak, etc.

The company's growth from here is based on a multi-product strategy. The way we're scaling our business team is in-line with the company's product based strategy.

Your customers are the CFOs and Finance Teams in mid to large scale enterprise businesses and you will solutionize these products to solve the problems faced by them.

• Administer everyday workflow of all implementation processes and provide technical support to all associates.
• Coordinate with team to resolve all issues within required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for team.
• Monitor all implementation requests and administer staff working and assist team and senior implementation managers and provide required coaching for same.
• Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation manager.
• Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements.
• Collaborate with system integration team and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems.
• Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments.
• Maintain all project plans and ensure compliance to timeframe and collaborate with stakeholders for all implementation processes. Manage future implementations and system enhancements by collaborating with various business areas and system owners.
• Define requirements and monitor those through to implementation.
• Collaborate with vendors to implement enhancements.
• Develop and maintain implementation and enhancement project plans.
• Manage project with specific focus on deliverables, tasks and due dates.
• Assist in modification of specific Standard Operating Procedures (SOPs) and User Manuals of program.
• Report weekly to Executive Sponsor when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Adapt quickly to complex culture and develop successful professional relations with key stakeholders.
• Establish project plans for creating, enhancing and deploying new products, services, features and functions for Broadview Networks.
• Convey timelines, deliverables, risks, delays and impacts to project team members and lead teams as required.
• Enforce successful implementations across multiple functions in organization.
• Recommend management of status of all ongoing projects.
• Anticipate delays and initiate plans and alternative solutions.
• Collaborate with all cross-functional team members/system owners to accomplish required tasks and provide project updates.