Engineering Director

Description
We are looking for a creative, empathetic and astute engineering leader to lead and grow our Lisbon-based engineering teams.

Lisbon is the home base for three of our product engineering teams. The Biometrics engineering team collaborates with our research organisation to build cutting-edge biometric verification products; our Service Tools team designs and ships the tools used by expert human analysts to rapidly and accurately identify fraud; and the Operations team helps our internal teams build leverage to efficiently serve Onfido’s customers. Our Lisbon office is also home to staff from across our engineering group, including document verification, infrastructure and product support.

You’ll be instrumental in shaping our biometric identity products, scaling our operational teams, and further expanding our Lisbon technology organisation. As the senior engineering leader in the Lisbon office, you’ll also be a mentor and guide for engineers, testers, and leads in the organisation.

Our Mission
We’re creating a more open world, where identity is the key to access.

Onfido is the new identity standard for the internet. Our AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. That’s how we give companies like Revolut, Barclays, Babylon Health and BlaBlaCar the assurance they need to onboard customers remotely and securely.

Onfido’s Team
We number over 100 technologists at Onfido. We work in cross-functional, mission-driven teams who build and ship independently. We place huge value on trust and ownership, and believe these are the key elements behind motivated, engaged and high-performing teams. Here’s a bit more about how teams work at Onfido.

We founded our Lisbon office three years ago - since then, it’s grown from a single engineer to over 40 engineers, designers and product managers.

Our Culture
Succeed Together - If someone is in need of help, the default is to pull up a chair and spend some time working on the problem together. This is actively encouraged by all levels of management.
Take Pride - We like to talk about our achievements and people are actively encouraged to share and explain interesting pieces of work they have done. There are multiple forums for this such as guilds, weekly company presentations, tech presentations.
Learn Things, Share Them - We make time to learn, we have a good library and dedicated budget to go to conferences, buy books and courses. We also expect people to share their knowledge. We even have our own Onfido University with regular courses taught by anyone who’s interested. We’ve even had people change professions from courses they took at Onfido!
Find A Better Way - Like all companies we have some haunted forests, but we have plenty of people who are willing to venture in and change things. This is encouraged and time can always be made available if value is clearly added to the wider team.
Customer Buzz - When we build or change features, we are not shy about it. We tell our customers, particularly if it's an idea coming from them. Our goal is to delight them and get them excited about everything we do.
Requirements
You will:

Own the technical and business outcomes for multiple engineering teams at Onfido
Guide, manage, motivate and mentor engineering leads and engineers
Work with product managers, engineers and leads to shape the technical strategy and approach for your teams
Review technical roadmaps and help your team make key technical decisions
Recruit great engineers and managers, and coach them as they advance in their careers
Manage and develop processes, as needed, to help engineering teams ship effectively
Help scale Onfido’s technology and organisation overall, as one of the engineering group’s senior leaders
Support your engineering teams in achieving a high level of technical quality, reliability, and ease-of-use.
Be an ambassador for Onfido in the Lisbon tech community
You may be a good fit if:

You have managed large and fast-growing teams at a technology company
You emphasise trust, empathy and servant leadership
You have strong technical foundations and an eye for what makes for great software products
You are adept at recruiting, managing, and mentoring high performing engineers and engineering managers
You have a high bar for quality
You’re both idealistic and pragmatic - you know how to make a product vision real
You are experienced building a product using agile and lean frameworks
Nice to have:

Experience working in a B2B product company
Benefits
We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You’ll receive:

A meaningful equity allocation
22 days holiday
Health Cash Plan subsiding medical expenses (e.g. dental, optical, doctors plus many others)
Sanctus mental health coaching
Flexible working
Volunteer days - 2 days paid time off per year, in addition to holiday allowance, to volunteer
Nutrition advice
Subsidised gym or sports, therapy, home cleaning or childcare up to €65 per month
Holmes place gym subscription with access to all group classes and spa
Dedicated learning opportunities including language classes (currently Spanish, French and English), an unlimited budget for software and books, a training budget for conferences and regular lunch and learns
A fully stocked kitchen with unlimited breakfast, drinks, snacks and fresh fruit every day
Quarterly team socials, monthly company dinners and a budget for cross-team coffees and lunches
Open and transparent culture—we come together on a weekly basis for a global forum (OnFriday) where we share updates and strategic plans, and engage with each other informally over food and drink.