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Zello

Marketing Intern at Zello

Austin · Full Time

Zello is growing fast, and we’re looking for people who’ve thrived at startups—independent analytical thinkers who can collaborate across teams. Here, you’ll enjoy the energy and agility of a startup bolstered by the profitability and stability of an established brand. Our equitable office hierarchy, acceptance of all, and flexible work/life balance reflects our Austin hometown values. And we’ll actively invest in your education and wellness with world-class perks. Contact us to find out more!

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Job Description

About Zello:

Zello is the leading voice communication app empowering teams, communities, and businesses with simple push-to-talk capabilities over wireless and data networks. Worldwide, over 130 million users and thousands of organizations with desk-less workers use Zello to communicate in real-time, accomplishing common goals, sharing updates, and connecting in emergencies. Founded in 2012 and recognized as one of Austin’s Best Places to Work, Zello is privately-held and profitably serves customers like Honda, Restoration Hardware, Starwood/Marriott, Uniqlo, Waste Management, and YRC Freight. To try Zello, visit zello.com/try

About this Role:

We seek an entry-level Marketing Intern who will help fuel Zello’s growth with their willingness to pitch in and support Marketing projects as assigned. The intern position begins in January and ends in May 2019. This is a paid internship ($15/hr or $31k annually). College credit is available. This position has the opportunity to convert to a full-time role at the end of the internship.

Responsibilities:

Receive, organize, and respond to inbound emails
Call interested prospective customers to gather information
Provide general marketing administrative support such as: enter data, perform deduplication, organizing, sorting, CRM cleanup
Execute Market Research as assigned: competitive, events, industry leaders, media coverage, social media accounts, etc. and compile findings in an easy-to-consume way
Support event execution: gathering and shipping supplies, organizing t-shirts for giving away, picking up materials at the printer, etc.
Organize and update the Marketing intranet and the marketing automation platform (Hubspot)
Approach the role with a willingness to help your fellow teammates
Build and maintain strong working relationships with others based on trust, integrity, authenticity, and mutual respect
Represent the Zello company and meet brand standards in-person, on the phone, and in email
Other duties as assigned

Required Qualifications:

1-3 years of customer service and/or sales experience (or) pursuing a degree in Liberal Arts, Marketing, or Communications
Excellent written communication skills, including the use of complete sentences, spell-check, and proper grammar
Excellent verbal skills, clear enunciation, and confident voice projection on phone calls
Reliable transportation and the ability to lift up to 50 lbs
Working knowledge of Google Suite (Docs, Sheets, Slides)
Familiarity with mainstream social media platforms (i.e. Facebook, Twitter, Instagram, YouTube)
Ability to work 30-40 hours/week, 9a-5p M-F
Ability to successfully manage multiple projects at the same time in a fast-paced environment, consistently meeting deadlines
Excellent relationship skills, with a focus on teamwork
Exemplary attention to detail, strong organizational skills

A Perfect Candidate Will:

Be a self-directed, innovative contributor who takes initiative to get things done
Have a curious mind and like to problem solve
Be proactive and results-oriented, comfortable asking for guidance and clarification
Be a thoughtful team player who earns trust and builds strong working relationships across departments

Zello offers a competitive benefits package that includes a convenient downtown location with parking provided, a kitchen full of healthy snacks, a weekly team lunch, and flexible work hours. Relocation assistance is not provided.

Zello is a small group of professionals whose mission is to bring people together by using our voices. We believe that diversity and civility are critical to that mission. Diverse skills, abilities, viewpoints and backgrounds make for a better product, better problem-solving and a better work environment. We are an inclusive, supportive and rewarding place to work.

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What We're Building

Over 120 million people worldwide use the Zello app to turn any smartphone or connected device into a walkie-talkie—anywhere with Wi-Fi or cellular data service. We connect friends, families, and communities. ZelloWork, our subscription business app, provides secure and customizable push-to-talk networks for top brands in every sector.

We believe in the concept of social-radio: social media powered by the simplicity of voice and its ability to make meaningful connections. Voice is our most trusted way of communicating and solving problems. By enabling live conversations, we believe people can become more cooperative, more compassionate, and less isolated.

Other Jobs at Zello

Zello Team

Bill Moore
CEO of @Zello, a profitable voice chat startup with 120M users. Founder of @TuneIn
Alexey Gavrilov
CTO at @Zello, my 3rd startup. Previously dev at @TuneIn. MSc in applied math and physics.
Eugene Mymrin
Senior software engineer and co-founder @Zello.
Raphael Varieras
@Zello Director of Growth • Formerly with @Fieldwire • Studied at @Stanford University, @Ecole Polytechnique, MBA at @Wharton School
Amy Roberts
Designer at Zello, previously at Microsoft Teams. Masters in HCI + Design from @University of Washington.
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