Wiretap

Product Design Intern at Wiretap

Columbus · Internship
At Wiretap, we love collaboration – and you’d join a team of bold visionaries and eager collaborators who are smart, seasoned, and highly capable—tirelessly striving to redefine how enterprises gain insight from millions of human interactions within their digital workplace. Read More
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Job Description

About the Role

At Wiretap, we love collaboration – and you’d join a team of bold visionaries and eager collaborators who are smart, seasoned, and highly capable — tirelessly striving to answer the question: What experiences can we build with the data from billions of social interactions within the enterprise world?

As a product design intern, you will work alongside designers, engineers, and product managers to transform challenging problems into a clear and consistent product vision. You will be involved in every step of the product development process, from brainstorming broad ideas to ensuring design quality through launch. You’ll learn what details matter at each step along the way.

You’ll thrive at Wiretap if you have 

• Strong collaboration skills – You believe the best results come from communicating early and often.
• An eagerness to learn and grow – You love asking questions and learning new things each day.
• An entrepreneurial spirit – You’re resourceful, proactive, and scrappy when you need to be. 
• Strong systems thinking – you think holistically and understand the impact design decisions and tradeoffs can have on a product. 

Responsibilities

• Work with the product and design teams to translate high level requirements and use cases into detailed mockups, flows, and prototypes.
• Work closely with product and engineering to facilitate design discussions, elevate ideas, and give feedback in product discussions.
• Work with the design team to define and maintain UI/UX standards to ensure uniformity across all Wiretap products.
• Contribute to a positive and empowering company culture.

Requirements

• Communication skills – you should be able to articulate your design decisions.
• Demonstrate design systems thinking and ability make rational design decisions.
• A strong design process – you know how and why you make your decisions, and can anticipate complexities and edge cases.
• A basic understanding of HTML, CSS, and JavaScript. This is not a coding role, but you can understand how each of these can be used to further enhance an overall experience.
• Work or project examples that demonstrate your visual and interaction capabilities. 
• Excellent writing skills.

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What We're Building

Wiretap boasts a suite of enterprise-grade SaaS products for leading collaboration technologies like Microsoft Teams, Yammer, Workplace by Facebook and others.

Our Aware Risk Management platform offers a solution to remove common enterprise ‘red tape’ (think: legal, compliance, information security, culture protection) in order to successfully deploy collaboration technology.

With Aware Spotlight, organizations receive real-time qualitative insights regarding the behavior of employees on the collaboration platform—including community health, benchmarking metrics and qualitative trends.

Wiretap is already trusted by some of the largest organizations in the world, including AstraZeneca, Oxfam International, dormakaba, AIG and Wipro. We have hundreds of thousands licensed users and continue to grow at a phenomenal pace.

Volunteering at the Columbus Ronald McDonald House.
Founders @ where it all started, Staufs Coffee in Columbus.
Ice cream snack break for Employee Appreciation Day 2018
Celebrating Pi day the right way ?
A great end to a great internship.
Team Photo for the Columbus Dispatch
We have only built a fraction of what we've imagined.
Team picture @ 2017
The first "La Croix Taste Test & Guess" at the Wiretap office.
White Elephant 2018
Add testimonials, product launches, and photos that highlight your company

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