We are looking for a highly motivated and experienced Site Reliability Engineer (SRE) to join our rapidly growing engineering team.
As a critical member of our Engineering team, you are responsible for building out and optimizing Wiretap SaaS production infrastructure, scaling and monitoring cloud services, and developing solutions to extend the platform with automation. You will work closely with both product and machine learning software engineers to design infrastructure and coordinate the production deployment of Wiretap platform assets. This position is full-time and based in our Columbus, OH office.
Responsible for the availability, latency, performance, efficiency, monitoring, and emergency response of Wiretap production cloud service(s).
Work with Engineering team members for on-call duty & rotation
Demand Forecasting and Capacity Planning for cloud infrastructures
50% of time will be spent coding - building tools, solutions, and reusable script templates for the cloud service(s)
Build Release Management, Configuration Management and Monitoring system with code automations
Proficient in one or more programming languages (C#, Java, Python, C++ )
3+ years of experience in hands-on coding and deploying solutions on cloud platforms (E.g., Azure, AWS, Google Cloud)
3+ years of experience with code deployment and production configuration management
3+ years of experience with Linux
Experience with fast-paced, agile development team, and customers satisfaction focused product team
Experience with on-call, production incidents response and perform RCA
Experience with log management tools, building monitoring dashboard
Experience with manage SLA and contribute to the cross-function team
Linux, Docker, Kubernetes, Elasticsearch, PostgreSQL, Service Bus, NoSQL Storage, Git with integrated CI/CD systems.
Our Product - Aware by Wiretap gives AI-infused compliance, culture protection, and risk-mitigating controls for enterprise collaboration technologies. Our SaaS or on-premises platform first launched on Microsoft Yammer and later extended to Microsoft Teams, Workplace by Facebook, and other cloud providers.
Aware by Wiretap has hundreds of thousands of licensed users. We've licensed some of the largest and most recognizable brands in the world. We're looking to take this product to the next level and become the intelligence platform for enterprise social data.