Come help bring a kick-ass flying camera to the world! Vantage Robotics is looking for a community manager to help manage a growing user base for our flying camera, Snap. You will be responsible for a range of activities all related to helping to our new community of customers. Your role will include being the voice of the company on our online platforms, as well as the manager of all shipping and receiving.
•Keep our existing customers well informed and satisfied by responding to customer emails and moderating social media platforms.
•Help troubleshoot customer issues and determine the best course of action for resolving their problem.
•Maintain organization of customer, inventory, and warranty databases to ensure all products get to the correct customer.
•Manage the company FedEx account, print shipping labels, and process outgoing orders.
•Proactively solve the varied and unexpected challenges of a fast paced tech startup.
•Wear many hats and help in a variety of office management and operations tasks as they arise.
•Relevant experience with community management
•Excellent written and oral communication skills.
•Highly organized and comfortable in a fast-paced environment.
•Ability to master a details of our product in order to answer customer questions
•Passion for photography, videography, and/or drones
Vantage Robotics makes a high performance 4k flying camera that you take with you anywhere and safely use around people. The company recently won Richard Branson's Extreme Tech Challenge, the largest startup competition in the world. We have strong financial backing from well respected venture capital firms and large angel investors. We are a team of Stanford engineers, ex-Darpa Grand Challenge winners, IDEO, Apple, and NASA alums, roboticists, mechanical engineers, electrical engineers, and experienced software folks. We're also ardent kite surfers, mountain bikers, rock climbers, surfers, and hockey players. We work to achieve ambitious goals, but also work to achieve rich lives.
Snap is a revolutionary flying camera that makes it easy to capture spectacular aerial video. Snap shoots beautiful gimbal stabilized 4k video and flies for 20 minutes, but is small enough to fit easily in any backpack, safe enough to use around people, easy enough for anyone to use without experience.
At 600 grams, Snap has 1/10th the system weight of competing products, enabling you to take it anywhere without compromising performance.
Snap is the first and only flying camera with high performance propeller shrouds, that make Snap safe to use around people without compromising flight performance.
Smarts like sophisticated auto tracking, auto flight paths, auto ground avoidance, super simple yaw control, and path sharing enable average pilots capture extraordinary video.
Magnetic component connections make transportation easy and let customers extend capabilities for 1 hour flight time, blindingly fast flight speeds, extended range, and obstacle avoidance.