Jobs at Twyla

Educated Service Chatbots for the Conversational Enterprise

Twyla is a seed-funded startup in Berlin, developing the next generation of enterprise conversational technologies. Our chatbots bring together machine learning and rule-based techniques in product that is intuitive enough for non-technical people to use. Additionally we are focused on liberating complex enterprise data to power these chatbots and deliver superior customer service. Read More

What We're Building

Twyla brings together the best of Machine Learning and Natural Language Processing technologies to drive your customer support into a new era. Twyla (re)builds your support knowledgebase for you in a conversational format. By integrating Twyla with your existing platform you enable it to learn from your agent/customer live chats. We integrate with most major cloud Helpdesk and Live Chat solutions, like Zendesk, Salesforce and Liveperson. So no new processes or software. Twyla is Software as a Service and so comes at a monthly subscription cost, with no up-front setup or installation fees.

Unlike most startups in the Machine Learning/Natural Language space we are not focused on tickets or knowledgebases but rather the conversations themselves. We believe in using real human interactions to drive more meaningful chat bot interactions.

Jobs at Twyla

Twyla Team

Christopher Lotz
Founder Twyla., @Twyla • Worked at @Deutsche Bank, @Fleishman-Hillard • Studied at @University of Bath
Paul Gibbins
Founder Twyla. • Worked at @AOL, @Razorfish • Studied at @University of Bath, @King David High School
Ulas Turkmen
Worked at Ableton, NewStore, Retresco. Technical co-founder at Twyla.
Arjun Umesha
Building interfaces for AI
Jonathan Romuald
Account/Project Manager hybrid, I bring a unique mix of agency and client side, digital and offline experience to the table.
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