CEO of @Zappos
I drank the Kool Aid. Tony is a visionary with the organization and funding to change the world. Or at least Downtown Vegas.
He understands the customer service business better than anyone I can imagine, and believes intensely that culture is a vital part of building a large people operation.
Focused on startups that are either based out of downtown vegas or will relocate to downtown vegas as part of our efforts to revitalize downtown...
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