Grew ParentPowered - an early childhood ed tech company - as the right hand to CEO / founder. * Established 85 active partnerships with school districts, non-profits, foundations...more and other organizations, exceeding year 1 revenue goals by nearly $100K * Developed and implemented sales and marketing strategies to achieve growth and revenue goals. * Designed and implemented strategic roadmaps for content, technology, and partnership development. * Developed investment materials, built relationships
Director of Operations and Risk Management
2015 - 2016 (about 1 year)
Worked closely with the COO of Georgia’s fourth largest school district, serving 98,000 students and employing over 12,000 staff members. Responsible for leading strategic...more initiatives across the district, including leading a team of district senior leaders and the Board to develop the district’s Capital Plan 2022. Led efforts to successfully re-authorize a local sales tax by voters, valued at $976M in funding for capital projects across 5 years. The measure was approved by 77% of voters.
Special Assistant to the COO (Broad Resident)
2013 - 2015 (almost 2 years)
Accepted into a highly competitive residency program with a focus on education management. Managed strategic initiatives in capital programs, facilities, school safety and...more security, and led various cross-functional projects. Led project team in reviewing real property to determine its strategic value. Recommendations to sell property resulted in $10M in revenue for the district and a savings of $2M per year in ongoing maintenance costs.
Managed a $100 M revenue producing order fulfillment department; responsible for strategic/budgetary planning, process improvement, and coordinating staffing and process changes...more across a 150 person region. Redesigned flow of work to downstream operations resulting in a savings of 2 FTE’s and $100,000 per year. Improved efficiency of our filling process by re-engineering work-in-process flows within the department, resulting in a 10% decrease in time to ship and savings of 1 FTE.
Managed a 20 person customer service and order exceptions department for the highest grossing orders in the company. Re-engineered business process flows across Sales, Finance...more and Marketing, resulting in improved response time to website inquiries by 50%, decreased average customer wait time by 60 minutes, and saving 3 FTE's. Led strategic expansion efforts for same-day service to the Kia Motors plant, increasing sales by 15%.
Supervised teams of 10 to 15 employees in customer information, order fulfillment and warehouse expansion. Led project to replace an underperforming regional carrier, leading...more to 30% improvement in on-time delivery for 400 packages daily and a 5% ($1 M per year) increase in sales for the region. Decreased customer impacting errors on accounts by 80% through targeted account review.
Joined a highly selective cohort of teachers dedicated to eliminating the achievement gap. Facilitated an average increase in mastery of seventh grade Life Science standards...more of 40% in first year of teaching. Exceeded target for number of students “exceeding expectations” on statewide standardized tests. Collaborated with teachers within content area and grade level to develop interventions and strategies to assist our students that needed the most help.
Experienced executive with a proven track record of scaling and leading large teams, complex operations, new product design and lifecycles, R&D, regulatory considerations, and sales & partnerships--including helming international expansion of businesses into Central America and South East Asia.
As a key member of the leadership team at Fulton County Schools, I built a 5 year capital plan from the ground up, and lead our efforts to secure voter approval for the bond referendum to fund the plan. My work incorporated voice from all levels of the district and ultimately pushed forward a vision for 21st century learning, including personalized learning, adaptive learning spaces, and skill-building for high-tech jobs. Ultimately, the $1 billion bond referendum was approved by 77% of voters in the county.