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Talkdesk

Jobs at Talkdesk

Create a call center in 5 minutes

Would you like to join one of the fastest growing startups in San Francisco? Talkdesk – a recent DEMO Traction Award Winner – is the world’s leading browser-based call center software. We're disrupting the $20Bn call center industry, and have attracted many well known customers already including Handy, Thumbtack, Dropbox and The Weather Channel. We have awesome investors and a superb team!

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What We're Building

Talkdesk is the world's leading browser-based call center software. Our out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing support costs.

Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. No phones, hardware, coding or downloads required - all that is needed is a computer and Internet. With one click, Talkdesk integrates with Salesforce, Zendesk, Shopify, Olark and others to provide comprehensive information about customers.

Using IVR, ACD and skills-based routing, callers are routed to the agent who is most qualified to meet their needs based on customizable data. Talkdesk then displays the caller's name, image, contact information, purchase history and contact history in the agent's browser in real-time. With real-time and historical reporting, call monitoring and call recording, teams can make data-driven decisions based on comprehensive information.

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Jobs at Talkdesk

Talkdesk Team

Tiago Paiva
Founder @Talkdesk; Worked at Procter&Gamble.
Gadi Shamia
COO @Talkdesk . Past incl. Sr. VP @SAP, GM @ReachLocal (NASDAQ: RLOC) through IPO, EIR @Storm Ventures , CEO @Magneto and advisor to @Intacct & @EchoSign
Diana Tobey
Product Manager @Talkdesk. Sr Product Manager @Brandnetworks. Sr Strategy Consultant @IBM. Marketing & Entrepreneurship @Wharton.
Craig Butler
Sales @ Yoshi
Alexander Levy
Passionate, solutions-oriented, and entrepreneurial customer leader specializing in driving product adoption through trusted relationships and knowledge base.
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Talkdesk Investors

Bedy Yang
Managing Partner 500Startups (focused Latam + international); Founder @Brazil Innovators
Alex Khein
Partner and Advisor, BlueBay Asset Management (London); previously at Morgan Stanley. Cornell Ph.D. Physics
Josh Stein
Partner at @DFJ, a venture capital firm based in Silicon Valley. Lead our efforts in SaaS and Enterprise IT. Also active in Consumer and Mobile.
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