Sonar

Senior Software Engineer at Sonar

San Francisco · Full Time
Sonar is building future of how companies and customers communicate with each other. At Sonar, you will get to apply your skills in a fast paced, exciting environment. You'll be an integral part of all decisions made and have a significant hand in building our team culture. If you're looking to apply your skills and learn about other aspects of being at a startup (fundraising, marketing, leadership etc), this is the place for you. Read More
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Job Description

Come join our growing team to help build a better way for customers and companies to communicate. We work hard and have a lot of fun along the way. Help us shape our product and culture from the ground up.

As a senior software engineer, you'll be responsible for writing high-quality code spanning our entire stack.

Responsibilities:
- Building features
- Writing high-quality code with tests
- Improving and scaling our infra/architecture
- Deciding technologies to use for different situations
- Continually improve our development process
- Squashing bugs

Requirements:
- 4+ years software development
- Detailed oriented and process driven
- Emphasis on code-quality
- Experience with RoR, ReactJS, Heroku/AWS, Rspec
- Enthusiastic about technology and learning

Nice to have:
- Experience with switching from Heroku to AWS
- Previous startup experience
- Experience growing/leading engineering teams
- Experience with Sidekiq, SQS, Redis, Postgres

Who We Are Looking For:
- You're curious and love solving complex problems
- You have good communication skills
- You're process driven, you merge your code after you have a +1
- You're proud of your code quality and like to write readable code
- You're a team player and work well in collaborative environments
- You're humble and love helping others

Our Culture:
- We're all here to make Sonar a Success and are all for this cause. No job is too small or too big for anyone and we always roll up our sleeves and help each other.
- We are humble and hungry. Every technical challenge is an opportunity to rise up to it and learn more.
- We are life-long learners and learning every day is what makes us excited to come in the next :).
- We are biased to action. When we hear there's room for improvement we like to put in a plan of action to improve!

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What We're Building

Communication between companies and their customers shouldn't be limited to phone calls and email, which are inefficient and ineffective.

Recently featured on F8 as a FB Messenger platform partner, Sonar is an all-in-one customer engagement tool for mobile chat (SMS and FB Messenger). Companies use Sonar to improve customer service, drive sales, build brand awareness and increase retention.

With Sonar, businesses delight their customers, seeing significant lifts in conversion rates, retention rates, and customer satisfaction! As mobile chat evolves as a business tool, transactional messaging will become ubiquitous globally, and messaging will become a vital marketing & sales tool. Businesses that jump on board early will have a head start in today's mobile landscape.

Imagine a world without call center hold music. Imagine being able to change your airline ticket, make dinner reservations, or upgrade your cable plan via your favorite messaging app. Sonar is making this a reality.

Ready to ski on our retreat @ Lake Tahoe!
Team-made team dinner during on our retreat @ Lake Tahoe!
The Sonar Team
Our new business cards!
Team Silly Photos for our New Homepage!
Our first office!
Late night deploy of our new pricing model :)
Add testimonials, product launches, and photos that highlight your company

Other Jobs at Sonar

Sonar Team

Matthew Berman
CEO of Sonar. Distribution Hacker @500 Startups, Entrepreneur, User Acquisition Expert, Rails Hacker, Technology Enthusiast.
Alex Wu
Full Stack Software Engineer.
Rebecca Yang
I’m an enthusiastic full-stack software engineer with a strong foundation in JavaScript and RoR.
Sarah Jane Hong
Passionate about building great products. Honors BSc in computer science. Strength in UX design, engineering, and product management.

Have Questions? Ask Us Anything

What is your office environment like?
We work in an open, well lit, and comfortable office near Embarcadero that has trees that line the windows -- making it feel like you're in a park. We typically arrive at 9/10 and head out between 5 and 9 (depending on the day.) We have a decent supply of beverages an snacks and have all set up big monitors for us to work on. On a day to day basis we're often collaborating together on various projects and have weekly team retrospectives to review our weeks. We keep board games in the office so that we can play ad-hoc games at any time! :)
Neeharika Bhartiya
Founder at Sonar since 2015
How many people are you hiring in the next year?
Currently we are looking to hire 3 individuals for Senior Software Engineer, Customer Success Engineer, and Sales positions. In the next year we'll likely hire another 10-15 amazing candidates :).
Neeharika Bhartiya
Founder at Sonar since 2015
What are some of the toughest engineering problems Sonar is facing now?
There are always challenging engineering problems we're addressing here at Sonar. Currently the ones that top the list are: I. Features: 1) Building on top of AI platforms to power human assisted AI responses 2) Building conversion pixels and analytics for our customers to be able to track the effectiveness of Sonar 3) Parsing message responses for customers 4) Building 3rd party Integrations II. Dev Ops / Engineering Architecture: 1) How can we efficiently support thousands of requests per second 2) How can we use our Redis memory efficiently 3) Can we set up an SQS queue and have multiple databases to make our infrastructure as efficient and scalable as possible III. Dev Process: 1) Over the last year we've improved our test coverage significantly, but we'd like to use the best testing software for our Rails + React infrastructure to test the front end well 2) Continuous deployment
Neeharika Bhartiya
Founder at Sonar since 2015

Sonar Investors

Alex Chang
Entrepreneur, adventurer.
Tim Fong
venture partner @Next Play Capital board member @JusCollege mentor @500 Startups
Idris Mokhtarzada
Founder/CTO @Truebill. Co-Founder/Architect @Webs. Angel Investor
Seth Ginns
Managing Director at @Jennison Associates
RJ JAIN
Founder /CEO/ CTO @Price.com
Hiten Shah
Co-Founder of @Kissmetrics. Previously started Crazy Egg. I like to help founders create something out of nothing.
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