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Sonar
Mobile Customer Engagement Platform
Sonar
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Product
Communication between companies and their customers shouldn't be limited to phone calls and email, which are inefficient and ineffective.
Recently featured on F8 as a FB Messenger platform partner, Sonar is an all-in-one customer engagement tool for mobile chat (SMS and FB Messenger). Companies use Sonar to improve customer service, drive sales, build brand awareness and increase retention.… · More
With Sonar, businesses delight their customers, seeing significant lifts in conversion rates, retention rates, and customer satisfaction! As mobile chat evolves as a business tool, transactional messaging will become ubiquitous globally, and messaging will become a vital marketing & sales tool. Businesses that jump on board early will have a head start in today's mobile landscape.
Imagine a world without call center hold music. Imagine being able to change your airline ticket, make dinner reservations, or upgrade your cable plan via your favorite messaging app. Sonar is making this a reality.
Recently featured on F8 as a FB Messenger platform partner, Sonar is an all-in-one customer engagement tool for mobile chat (SMS and FB Messenger). Companies use Sonar to improve customer service, drive sales, build brand awareness and increase retention.… · More
With Sonar, businesses delight their customers, seeing significant lifts in conversion rates, retention rates, and customer satisfaction! As mobile chat evolves as a business tool, transactional messaging will become ubiquitous globally, and messaging will become a vital marketing & sales tool. Businesses that jump on board early will have a head start in today's mobile landscape.
Imagine a world without call center hold music. Imagine being able to change your airline ticket, make dinner reservations, or upgrade your cable plan via your favorite messaging app. Sonar is making this a reality.
Launches
0
March 2017—For customers to receive and reply to message in Zendesk
At Sonar, we've many seen companies successfully onboard, activate, and convert their customers through mobile communication channels such as SMS and… · More Facebook Messenger. Today, we're giving companies an efficient way to manage their entire communication workflow through our integration with Zendesk - the helpdesk software solution for over 94,000 companies worldwide.
0
April 2016—Official Facebook Platform Partner for Messenger
At F8, Facebook announced us as one of the platform partners for Facebook Messenger for Business. Our tool allows people to get going with Facebook Messenger… · More without having to code! We also feature cool tools like Targeted Mass Messaging, Away Messages, Canned Responses and a Customer Information CRM and 3rd Party Integrations.
0
January 2015—Out of the Box solution for SMS messaging customers
We launched our SMS interface on top of Twilio over a year and a half ago and have been improving it ever since, with features like Targeted Mass Messaging,… · More Away Messages, Canned Responses and a Customer Information CRM and 3rd Party Integrations.
Founders
CEO of Sonar. Distribution Hacker @500 Startups, Entrepreneur, User Acquisition Expert, Rails Hacker, Technology Enthusiast.
@Co-Founder + @Product @Sonar , former I-Banker @Goldman Sachs, former CTO @Simmr (@500 Startups company) proud @Massachusetts Institute of Technology MechE
Funding
Investors from previous rounds
- Investor
Entrepreneur + a little advising/investing. Founded @Bonafide, @Circle of Moms, @TeamRankings . First data scientist at both @LinkedIn and @PayPal.
- InvestorThe future of customer service is SMS. Text messaging is the future of everything :-)
- InvestorA clear concise focus on a market that is relevant today and large in the next few years. the product enables low friction asynchronous interaction with users that respects the user's time and attention.
Team
Employees
- Rebecca YangViaSoftware Engineer
I’m an enthusiastic full-stack software engineer with a strong foundation in JavaScript and RoR.
- Product Manager
Passionate about building great products. Honors BSc in computer science. Strength in UX design, engineering, and product management.
Advisors
- Advisor
CEO at Shogun. Former Software Engineer at Y Combinator. Scottish in Silicon Valley.
- AdvisorSonar has helped so many of our other portfolio companies reduce CAC and delight customers.
Board Members
- Board Member
CEO of Sonar. Distribution Hacker @500 Startups, Entrepreneur, User Acquisition Expert, Rails Hacker, Technology Enthusiast.
Software Engineering Jobs
San Francisco
$75K – $115K · 0.1% – 0.75%
San Francisco
$100K – $160K · 0.5% – 2.0%
Sales Jobs
San Francisco
$100K – $150K · 0.25% – 1.0%
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