ReferralCandy

Customer Success Engineer at ReferralCandy

Philippines, Remote · Full Time
We believe that small businesses make the world a better place. They are hopeful, idealistic and they make the world a little bit more colorful. Read More
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Job Description

Hey there! We're looking for an entrepreneurial Customer Success Engineer to join ReferralCandy, a fast growing venture-backed SaaS startup headquartered in Singapore.

You will be working on challenging problems in a results-focused work environment for a global product and an emerging brand. With millions of consumers involved in our referral programs, your work will have a significant impact from day one. If you’re entrepreneurial, results-oriented and have a strong desire to compete & win, come talk to us!

As our Customer Success Engineer, you'll work remotely to help our customers solve their technical and integration issues to achieve success with the product. You'll be responsible for using your technical expertise to delight our customers and bring a smile to their face. :)

To succeed in this role, you'll need the following skills:
* Excellent English communication skills, both written and verbal
* Good problem solving skills, with a sense of empathy
* Advanced experience with Javascript, CSS and HTML
* Basic knowledge of PHP
* Familiarity with Ruby on Rails is a bonus
* Basic knowledge of SQL, Regular Expressions, and the Linux environment
* Experience in software development
* Exposure in E-commerce and SaaS

Apply Now

What We're Building

We build easy to use, self serve software products that help small and medium businesses to grow and succeed.

ReferralCandy (www.referralcandy.com) helps ecommerce stores increase sales by getting shoppers to refer their friends. Our SaaS app accelerates word-of-mouth referrals for online stores around the world.

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Other Jobs at ReferralCandy

ReferralCandy Team

Dinesh Raju
Co-Founder & CEO of ReferralCandy. Previously CTO of Garena. M.S. Robotics, Carnegie Mellon University. Enjoys a glass of scotch with his pocket rockets.
Zach Cheng
Co-founder & Product @ReferralCandy. B.S. Computer Engineering, Carnegie Mellon University.
Ha Nguyen
Chief Product Officer at Keaton Row • Worked at @Stella&Dot @eBay, @Oodle • Studied at @Harvard Business School, @Wharton School
Maythee Anegboonlap
Javascript and Node.js Developer.
Aditi Kulkarni
I build lean design teams for early stage startups. Big fan of collaborative product design that balances qualitative and quantitative data.
Raúl Galera
Partner Manager at @ReferralCandy
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ReferralCandy Investors

Ramanan Raghavendran
In 25th year of venture and growth investing. Invested in the US, Asia and Europe. Multiple IPOs and trade sales. Focused on tech and tech-enabled cos.
Toivo Annus
Looking for early stage B2C ecommerce, drones, payments projects. Mix of CS/MBA skills. I value practical progress, reasonable planning and released software.
Piyush Chaplot
Partner at Innosight Ventures
Pete Bonee
25 years of leadership and entrepreneurial experience in the networking and IT industries, and 10 years of experience in early-stage venture investing.