Creatives Community Relations at Reedsy

Western Europe, United States, Canada, Remote · Full Time
In 2014, we thought we could make it easier for authors to publish their book, that's why we created Reedsy. Today, we're proud to be a community of over 150,000 authors and publishing professionals. We turns ideas into beautiful books. Read More
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Job Description

#About Reedsy
We’re here to help authors find world-class professionals to create amazing books. Our curated marketplace gathers some of the best freelancers in the industry — the likes of Stephen King's designer, Neil Gaiman's editor or Walter Isaacson's publicist.

We’ve grown to a community of 150,000 authors and over 1,000 freelancers in just a few short years, while picking up a number of industry awards along the way. Want to help us? Cool, keep reading!

#Job Description
Your role is to offer support to authors, build relationships with creative publishing professionals (editors, designers, marketers, publicists, ghostwriters, translators, etc.), and optimize conversion.

You will:
- Offer customer support;
- Review projects submitted on the platform;
- Reach out to top creative professionals and present Reedsy to them;
- Contribute to curating our marketplace: Reedsy accepts 1-3% of all applications submitted by professionals in order to offer a high-quality service;
- Optimize the balance between supply and demand by crunching data and following KPIs;
- Follow requests for publishing services sent by our clients to our professionals;
- Build customer funnels (design emails and in-app messages) to reactivate users and introduce Reedsy's features to them.

#Person Specification:
- Analytical mind
- Customer support experience
- Familiarity with Google Analytics and other analytics tools
- Great understanding of on-boarding and conversion rate optimization (CRO) techniques
- Strong writing skills
- Native-level English speaker

#Bonus Points
- Previous experience working for a marketplace and/or in a creative industry
- A good dose of ambition, as well as a great sense of humour
- Fluent in French, Spanish or German

#How to Apply
We currently receive over 30 applications every day and we won't spend any time on generic messages. If you'd like to stand out, make sure that
1) you've done some research about Reedsy and signed up to try the product;
2) you include a well-structured and **concise** message with your application explaining why you find Reedsy interesting and why you'd be a good fit. Show off but not too much :).

Apply Now

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What We're Building

We're a community of 150,000 authors and freelance publishing professionals. We help authors find top editors, designers and marketers to turn ideas into beautiful books:

Learn about publishing:
Find writing inspiration:

PS — We're fully remote! Check out how our co-founder Matt just spent 3 months living and working from the Alps:

Profile of a designer on the Reedsy Marketplace
Example of a book created using the Reedsy Book Editor, our book production tool.
Add testimonials, product launches, and photos that highlight your company

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Reedsy Team

Emmanuel Nataf
Co-Founder @Reedsy, startup lover and street photographer.
Ricardo Fayet
Co-founder at Reedsy. Startup and publishing industry enthousiast. Soccer analyst as a hobby.
Vincent Durand
Co-Founder / CTO @Reedsy. Ruby/Rails developer, AngularJS enthusiastic and Automation addict.
Sebastian Sito
Former Luxoft, PWC, Google Brand Studio. Founded Hypenode.
Elliot G. Roazen
Growth Marketer | Consultant | 4+ Years Experience in Digital Marketing
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Have Questions? Ask Us Anything

What are some of the toughest engineering problems Reedsy is facing now?
We're building a pretty awesome book production tool that uses operation transformations (OT) with shareJS. It's got the look and feel of Medium but designed for books. It exports perfectly formatted EPUB and PDF files. There's many more features to add. You can see the current version here:
Emmanuel Nataf
CEO at Reedsy since 2014
How many people are you hiring in the next year?
Whenever we find talented people, we try to hire them :).
Emmanuel Nataf
CEO at Reedsy since 2014

Reedsy Investors

Nenad Marovac
Managing Partner at @DN Capital • Investor @Fnbox, @Apsmart
Frederic Court
Founder of @Felix Capital. Backing passionate tech entrepreneurs & loving it. Digital Lifestyle focus working with @Farfetch @Goop @Business of fashion &more
Alexandre Covello
Tech Investor at AngelsCube
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