Leading Product Marketing, Pricing, Site Merchandising, Analytics, Sales and Operations Planning (S&OP), and Strategic Partnerships teams to develop and execute strategic...more growth plans for the Australia, New Zealand, Singapore, and Japan markets.
Worked directly for COO to develop the cross-functional annual planning process and five-year strategic and financial plans to operationalize Vistaprint’s corporate strategy....more Developed 5-Year strategic and financial plans for North America and Asia Pacific business units
Senior Manager, Integrated Business Planning
2010 - 2011 (8 months)
Led the biannual Integrated Business Planning (IBP) process to develop, prioritize, and measure 120+ projects for the 350+ technical resources (e.g., project managers, software...more engineers, manufacturing engineers) to execute across Vistaprint. Facilitated project vetting, trade-off, and prioritization sessions across all Vistaprint business units and functions, including Marketing, Manufacturing, Capabilities, Finance, and HR.
Led consulting engagements for clients such as United Technologies (Multiple Divisions), AMD, Abbott, Nissan, Lockheed Martin, JDS Uniphase, and Kennametal to deliver value...more via focused growth, pricing, cost reduction, post-merger integration, complexity reduction, manufacturing operational improvement, market and competitive assessments.
Product Development and Process Engineer
1998 - 2001 (about 3 years)
Led production launch efforts for a new automotive catalytic converter material that met customer’s ramp-up volume and timing requirements, enabling Texas Instruments to lock...more out foreign competitors. Identified root causes for quality defects from internal and external vendors and implemented corrective actions, resulting in yearly cost savings of $550K.
Built and executed growth and margin improvement plans for Australia, New Zealand, Singapore, and Japan (JANZ) region, accelerating annual revenue and gross profit growth of the $80M business from 5% – 15%, including:
- Built go-to-market plans for key growth product categories based on competitive research, internal capabilities, and market size to drive channel marketing team offers, creative, and promotional calendar, resulting in 50% YoY revenue growth in focused categories
- Updated all 20,000 list and shipping prices across JANZ websites based on competitive benchmarking, promotional strategy, and manufacturing costs increasing average order values by 20%
- Increased customer Net Promoter Score (NPS) by 20% YoY by focusing marketing and manufacturing investments on top product quality and shopping experience issues by frequency and customer impact
- Established Strategic Partnership business in JANZ which generated $1M in incremental revenue in 18 months