Paysense is a venture backed, digital lending startup working out of Mumbai, India. We are an amazing team of highly diverse, like minded people solving the fundamental problem of not having simple, convenient and transparent access to credit in India today. We stand for making all things finance more simple, accessible and transparent.
What do we look for?
You have a bias toward action and can break down complex problems into steps that drive changes with agility. You're in the driving seat steering us toward our vision to making our customer's financial life better. You understand the subtlety of individual ownership while working with a team.
• Retain potential customers by answering product and service questions.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
• Meet appropriate productivity and quality levels in support
• Apply proper service etiquette to satisfy various customer situations.
• Display flexibility towards shifts as per business requirements
• Strong problem solving skills
• Strong verbal and written communication skills
• Ability to work in a high volume environment with close deadlines
• Have experience in a Customer Service role or similar
• Need to be a graduate
We at PaySense making the process of getting a personal loan super easy. We believe that getting efficient access to cheap lending is still a fundamental way of how people improve their quality of life. In this age its easier to get a US visa than a loan from a bank - and this is the problem we're looking to solve. We use alternative sources of data from a user and give them a credit limit of upto Rs. 50,000 to make the purchases they want.