After leaving Venmo, I have decided to resurrect my consulting business and rebrand it. Even if this does not go anywhere, it is always a great learning experience. With my...more career pivoting to a Scrum Master focus, rebranding my business helps me gain crucial experience that will make me a high value employee for my next opportunity.
* Condensed risk data points so they were digestible and could be used to create new risk logics * Conducted internal and external investigations on users to audit accounts...more that met risky data points * Audited user accounts and recognized employee accounts that need to be escalated * Solely managed an internal process, which also required shifting into a more project management role at times * Anticipated the needs of key stakeholders throughout multiple sprint cycles
Associate Community Manager and Lead Content Writer
2013 - 2014 (about 1 year)
* Handled all aspects of social media: Twitter, Facebook, YouTube * Created news articles promoting games and their respective wikis for Gamepedia.com * Wrote casual...more press releases announcing partnerships between development studios and Gamepedia * Adopted an inclusive writing style that allowed me to interject personal experiences from my own gameplay
Marketing and Fulfillment Specialist
2012 - 2013 (11 months)
* Edited and created original copy for multiple online stores, while building out tiered pricing for new products * Helped design A/B testing, where the best test ideas...more would be incrementally delivered to our main website * Worked in both Magento and Yahoo Small Business e-store content management systems to create, edit, and maintain product pages * Assisted with maintaining brand style guides and inventory databases * Lead training exercises to keep staff up-to-date and knowledgeable
2011 - 2012 (about 1 year)
* Presented myself in a mentor capacity to continually guide junior representatives * Worked to identify, engage, and adapt with stakeholders * Lead in a servant-leadership...more manner, allowing me to anticipate my team’s needs, while listening to continued feedback * Created documentation on moderation and representative procedure to use as training materials, which evolved into our training wiki * Gathered information and specific feedback to report to the development team
In 2011, SWTOR was the largest MMO launch in history
Community Representative · Official site. BioWare and LucasArts bring you the next evolution in MMO Gameplay: Story.
What I Do
I have worked at tech startups and large tech companies for most of my career. Throughout my career, I have managed projects on several levels and sizes. I am focusing on pivoting my career into a more formal role to manage projects, and in particular, I would like to be your next Scrum Master.
So far for 2019, I have passed my PSM1 to be a certified Scrum Master, I have completed a MySQL bootcamp, and am currently working through a Python bootcamp. My intention is to work my way up through a company, starting at an entry point, to a data analyst, and ultimately to a Scrum Master position.