OneSignal

Technical Account Manager at OneSignal

San Mateo · Full Time
We're a company built by developers, for developers. We believe in shared ownership, continuous integration, multiple daily releases, code review, zero downtime deployment, and doing everything we can to improve the lives of the developers that use our product. Read More
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Job Description

We’re seeking an experienced Technical Account Manager to lead help onboard our largest partners and oversee the relationships with our most strategic publishers. We’re looking for someone who has led the onboarding and scaling of strategic partnerships with mobile and website publishers who leverage OneSignal for Push Notifications.

Your responsibilities will include working closely with our CRO and our team to help to onboard, integrate and scale the OneSignal SDK into their apps and websites. All of our Enterprise publishers along with our high MAU free clients will be managed by you. The role is focused on two main responsibilities -- retaining/growing our top existing publishers and onboarding new publishers.

Get in touch with us if you:
Get excited about the idea of joining a small but fast growing startup.
Want to be the first team member on account management with the ability to help build the whole team.
Have current hands-on experience working with mobile SDKs, Javascript and ability to customize code for clients needs.
Want to work harder than you’ve ever worked before in your career but also get the ability to set your own ceiling and work closely with your manager to improve.
Enjoy working on a small team, have a large impact and have the trust of the team.
Are excited to build best practices for getting the most from the OneSignal platform
Have at least 4 years of prior experience in roles that include working with mobile publishers, working with SDKs, mobile marketing, account management and/or adtech.
Are looking work closely with our product team to be the voice of our largest publishers.

Responsibilities:
Managing top OneSignal publishers using our free/paid push platform across a book of business of 50+ publishers.
Lead Onboarding and Business Reviews for Managed publishers
Serve as the technical and product expert for publishers.
Experience working with Engineers and code to help address clients needs.
Grow the MAU from existing publishers on a quarterly basis.
Onboard new signed clients to use OneSignal SDK / Platform for Push
Educate existing publishers about new products and features
Demo the OneSignal Platform to new publishers
Build the template / playbook for all future Account Managers

Apply Now

What We're Building

OneSignal is the most popular Push Notification service in the world, used by over 450,000 developers and marketers to send over 2.8 Billion notifications per day.

We’re backed by investors including SignalFire, YCombinator, Justin Kan, SV Angel, and Rakuten Ventures.

Our stack includes Ruby, Rails, Rspec, Javascript ES6, PostgreSQL, Redis, and Rust. Our Rust-based notification delivery system may be the world's fastest, and is capable of sending up to 400,000 notifications per second.

Our extraordinary growth has been a direct result of our experienced and passionate team. We love solving difficult problems, scaling our services efficiently, and providing a great product for our clients.

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Have Questions? Ask Us Anything

What makes OneSignal a unique place to work at?
OneSignal is a unique place to work given the size of our engineering group and the mammoth amount of traction for our push product. We're also very sensitive to the human side of running a Software company--sometimes you need to miss work for personal reasons, and we support and respect that.
Joe Wilm
Senior Software Engineer at OneSignal since 2016

OneSignal Investors

Dries Buytaert
Founder and project lead of Drupal Founder and CTO of @Acquia Young Global Leader at World Economic Forum PhD in Computer Science
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