Infrastructure and Technology Manager
2010 - 2012 (over 2 years)
Established credibility and value for the IT unit by streamlining the delivery of infrastructure services, efficiently adapting infrastructure strategy to accommodate the...more requirements of a rapidly changing organization, delivering high-impact infrastructure solutions that enabled rapid delivery of IT projects and enhanced workforce efficiency, and implementing strong fiscal controls.
Developed and delivered professional services focused on the product launch of the Cisco Unified Computing System (UCS), unified I/O (DCE and FCoE), virtualization, and compute...more resources in the data center. Successfully engaged cross-functional technical and marketing resources to rapidly identify and develop UCS services.
Restructured the organization’s headquarters (HQ) data center into a highly available, reliable, and manageable service. Consolidated core services to achieve service level...more and continuity targets. Established a highly skilled data center team with no turnover as data center manager. Recognized for leadership, organizational, and technical ability with additional responsibilities as project manager, architect, and advisor for security, network, and application development roles.
Pioneered the development of principles, concepts, technologies, and processes for a scalable data center infrastructure to deliver global and mission critical IT services for the World Health Organization in 1999. The resulting infrastructure and associated services are now commonly recognized as Infrastructure–as–a–Service (IaaS) and Software–as–a– Service (SaaS) cloud services.