The UserVoice Engineering Team is looking for its next big contributor. Our engineers work alongside our product management and customer operations teams to design, build, test, and support new and existing features of our product feedback and ticketing platforms. The current technical stack includes Go, Ruby on Rails, Angular, MySQL, Postgres, ElasticSearch, and Redis.
What you will do
Work on agile teams to produce high quality solutions to our customers' business problems, everything from a single bug to major new features
Collaborate with the engineering team to help set technical direction leading to a high quality, high performance codebase
Find ways to continuously improve the quality and/or speed of our output
Skills and experience
At least 2 years of professional experience in software development
Strong problem-solving and analytical skills
Ability to produce working HTML/CSS
Understanding of relational database usage and basic design
Knowledge of scalable back-end code for high usage web applications
Experience in Go, Ruby On Rails, or both
Experience in Angular a plus
Talented, passionate, and fun colleagues
Paid time off
Medical, dental, & vision insurance
Life insurance and disability benefits
Your choice of computer equipment
A great working environment including standing desks
Fully stocked kitchen with drinks and snacks
Want to join our team? Awesome! Complete the application, and in the text field below, tell us why you think you’d be a good fit. Include a link to your Github profile.
This position is available in our offices in Raleigh, NC. We are open to relocating you to this location.
San Francisco · Full Time · $225K – $250K · 0.0% – 0.15%
Do you regularly come to the office excited to share some small insight you found last night digging through spreadsheets of your sales team's performance? Are you as comfortable on a discovery call as you are in the bowels of Salesforce’s reporting? Did you just read an article on the top five characteristics of successful change-oriented leaders? Is your playbook more detailed than the wikipedia entry on the Franco-Prussian war? Have you been accused of being too process oriented? Yup, we are definitely looking for you!
We’re looking for a very special individual who has a demonstrated ability to build an effective sales organization. Someone who’s built a highly efficient inside sales team from the ground up before or rode shotgun with someone else who did. We could tell you all that's involved in that but you should already have more of an idea of what it takes than we do. Basically we’re looking for an “architect” who’s both a systems builder and an effective manager of sales people.
Manage the team’s pipeline to focus on the most important/valuable deals
Build repeatable sales processes making it easy to onboard new reps
Accurately forecast revenues each month
Develop an individual coaching plan for each rep
Improve the close rates of junior reps
Identify key metrics to measure sales people
Structure the organization of the sales team to maximize the energy and efforts of each individual contributor
Develop closed loop reporting and work closely with marketing
Close big-name or big value deals in conjunction with the owning representative
Communicate frequently with the executive team (and the broader company) on your goals, metrics objectives, and progress
Need to have
5+ years of experience in a sales role
3+ years managing sales teams
Proven ability to hire and keep incredible talent
Track record of building successful inside sales teams and processes
Willingness to change processes and methods as we evolve
Backend engineers build our server application code that powers our product. We primarily build a super fast JSON API written in Go that exposes all of our business logic. We tend to write and open source libraries and tools that make our job easier (for instance, see gocraft on github).
Engineers and designers work in a collaborative team to define and implement the product. We rely extensively UserVoice itself to gather customer feedback and make good product decisions. We love to ship prototypes and betas early so we can make sure we’re building a product that our customers want.
What you will do:
-Write and review application code (primarily Go and SQL)
-Collaborate with designers and front-end engineers to build and iterate our p-roduct
-Build efficient and reusable systems and abstractions (we’ve opened sourced a number of them)
-Find and address performance issues
-Write automated unit tests for your code
-Identify and communicate best practices
Skills and experience:
-Strong SQL and schema design knowledge
-Experience with RESTful API design and HTTP
-Experience with Go (or the strong desire to learn)
-Experience with one or more scripting languages
-A background in refactoring large-scale systems