San Francisco · Full Time · $120K – $190K · 0.1% – 0.4%
The Product Team is the largest part of Buffer with 37people. We are looking for an experienced leader that can help guide our product team across all areas of design, data, and product.
Here are a few things we are looking for from you:
- Guidance and mentorship for our PMs: You’d have regular 1:1’s with all of our PMs and help them solve their team-wide challenges. Outside of 1:1’s you’d also be directly involved in reviewing product roll-outs, providing feedback and making tweaks to help us keep hitting our bar for quality and pace of shipping. We’d rely on you for providing clear, ongoing feedback to all PMs to help their career progression and help us evaluate their performance to help them improve.
- Visibility and collaboration outside of product: We’d rely on you for developing strong relationships with our engineering team, our Happiness team (customer service) as well as our Marketing leaders to coordinate launches. We want to improve communication across all these areas to avoid misunderstandings and keep everyone in the know.
- Making the plan: Together with Joel, our CEO, and Leo, our COO, we’d love to collaborate with you on helping us set the plan on a quarter by quarter basis for what we want to do next. That would mean setting down OKRs on the product level, and shifting gears and direction throughout the quarter as you listen for new changes that are needed to keep us going in the right direction.
- Hiring: We’d be looking to you for helping us vet, interview and hire new PMs, designers, data analysts and especially new leadership positions for all these areas.
- Joel and Leo: The way we're setup for this role, you'd be having 1:1s with Leo to talk about overall, day to day challenges and questions that can be answered with the visibility Leo has across the whole org. The way PMs currently work with Joel is that whenever a feature gets close to being released they do what we call an "editing session", which is essentially demoing the product to Joel and getting input from him to add final polish. We imagine you'd be interfacing quite a bit with Joel through these editing sessions and partially probably replacing some of those for him too.
We understand that being a product leader requires a very diverse background and there are a lot of different ways to be successful. Here are a few ideas we have around what might make a great product leader:
- Long-term Director and possibly a VP: We’d love for you to have worked as a PM and then Director for a number of years, ideally more than 5 at a tech company. Understanding the life of a PM is a clear must for us to have full trust in you leading our product organization. Ideally, you’ve led a team of PMs in a director position.
- Strong technical understanding: We’d love for you to ideally have an engineering background to be in a position to make the best decisions for our product teams on what to build next.
- Understanding and appreciation of Buffer’s culture: If you take a look at our values, we hope that you find yourself nodding along to our beliefs around work and how we’ve chosen to interact together. This is a really crucial point – we don’t think that our culture is the only or the best way to do things, but it’s the way we’ve chosen to operate. Having your full commitment to and excitement about our values will be key as you lead such a large part of Buffer.
- Excited about and experienced in remote work: Since this position will be remote, we’re looking for a product leader that feels like doing things remotely lines up with their expectations around work and life. Ideally, you’ve worked in a remote position before and know the differences and particular difficulties around what that means for a product organization and how to scale that well.
More about this job here! https://buffer.com/journey/product-vp