As an Operations Manager you will have a unique impact on Techstars' programs worldwide and the Founders who participate in them. You’ll ensure that accelerator programs outside the US, including London, Berlin, Tel Aviv and Cape Town have the support they need to run the World’s best accelerator programs and serve the World’s best founders and mentors. We provide an internal playbook of best practices and you’ll help adapt it to local markets, creating samples and templates that better serve those markets. You’ll be working closely with our startup programs international operations like Startup Weekend and Startup Next so founders on an entrepreneurial journey know all that Techstars offers. You’ll be part of a team dedicated to supporting founders and the programs that help them grow.
Strong interpersonal and coaching skills are critical to this position, as are clear communication, strong writing skills and meticulous attention to detail. This job has a strong quality control aspect to it, so if pixelated logos, misspellings, and poor grammar drive you crazy, that’s great. If you love finding ways to make things simpler and more organized and teach others, you will excel in this position. Logistics experience is a plus, as is familiarity with the early stage venture backed company ecosystem. Techstars is growing fast so a willingness to learn and a comfort in tackling new problems will help you thrive. We are growing fast and looking for an Operations Manager to grow with Techstars as a global organization. This position is full time and is based in London. (This person could be based in Berlin or possibly another major European city).
Duties and Responsibilities
Training and Knowledge Base
Writing documentation and creating instructional materials about processes and technical tools
Documenting best practices throughout the network in case studies
Maintain and improve standardized curriculum materials for programs
Early program support with in-person visits for new programs
Coordinating joint activities with Techstars Startup Programs
Managing Techstars global schedule and working with our technical partners to manage applications
Coordinating joint activities between programs like applications and selection
Managing and evaluating shared tools and systems
Improving processes to accommodate scale
3-5 years in fast-paced project or program management focused position
Strong writing skills and a love for writing quality instructional content
Writing samples you can share
Proven attention to detail through prior work or life experience
Comfortable as a self-starter with strong problem solving skills
Experience working with startups or startup accelerators
Fits the Techstars culture (people-oriented, adaptable, supportive, creative)
Bachelor's Degree from an accredited college or university
Fluent in English
Ability to work in the UK
Perks and Compensation
Competitive salary commensurate with experience
Flexible Time Off Policy
Professional Development Stipend
Travel as it relates to position responsibilities (recruiting at conferences, yearly Foundercon conference, training, etc)
Deep exposure to Techstars’ network of 5000+ top caliber entrepreneurs, investors, mentors and corporation
Techstars is a global ecosystem that empowers entrepreneurs to bring new technologies to market wherever they choose to live. With dozens of mentorship-driven accelerator programs and thousands of community programs worldwide, Techstars exists to support the world’s most promising entrepreneurs throughout their lifelong journey, from inspiration to IPO.
Techstars provides access to tens of thousands of community leaders, founders, mentors, investors, and corporate partners, allowing entrepreneurs to accelerate the pace of innovation and do more faster. Techstars supports every stage of the entrepreneurial journey – from early stage grassroots community development to more formal opportunities that provide education, experience, acceleration, funding, and beyond.
Techstars is an equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, Veteran status, sexual orientation, nor any other basis prohibited by law.