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Product Manager at Musement

Milan · Full Time
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Job Description

We’re looking for high impact Product Managers who have delivered significant and game-changing success in their career (ideally, even as a startup founder!). As a member of the product development team, you will focus on exceeding expectations of users and the business while keeping ahead of the competition.

We would like to hear from people who are eager to keep up with the latest techniques and trends in web design and product development, and have an eye for differentiating between fads and major industry trends. Simply said, you are never satisfied with “good enough”.

This is a great opportunity for the right person to contribute to the international growth of one of the coolest online travel startups in the world (as recent articles on Tnooz and TechCrunch and Tim Cook’s endorsement show).

What will you be doing?

You will use your expertise to ship world class products and features to our user base on different touchpoints. You will thrive in a collaborative environment based on feedback, critique and iteration. You are naturally data driven and be able to quickly identify impactful solutions and opportunities. You will work on a daily basis with designers, product managers, developers and analysts to explore a wide range of solutions quickly and deliver world class web and app experiences.

Your key responsibilities will be:

Drive overall product vision, strategy, and requirements to achieve sustainable and continued growth in users and transactions
Analyze users needs (behavioral data, reviews, feedbacks, etc.) and competition to define product strategy
Deliver quality products and consider appropriate trade-offs between user engagement, features, and revenue
Manage A/B tests to decide on tactical product evolution
Define product success metrics and analyze product performances
Coordinate the launch of new products and features
Liaise with and build relationships across design, marketing and engineering teams

What do we require?

Strong web product management backgrounds and previous experience as a PM in a web company
Strong product sense and high performance-based commitment
Excellent knowledge of web and e-commerce businesses
Web and mobile tracking technology experience (e.g. Google Analytics, Adwords, Mixpanel, Heap, etc.)
Comfortable with A/B and multivariate testing
Strong Excel skills (basic SQL a plus)
Ability to drive projects execution and manage complex products roadmaps
Demonstrated track record of successful similar project execution is a plus
Understanding of all basic web technologies
Analytical and problem-solving attitude
Outstanding communication, team-working skills, exceptional attention to details
Full proficiency in English, which is the official working language of the company
Italian proficiency a plus but not required (thanks to the international work environment in the office)
EU work permit
Practical experience in UX/UI related onsite optimization
Knowledge of one prototyping tool (Pixate, UX Pin,, Axure, Hype, Origami, Principle, ect.) is a plus
Know how to work efficiently with coders
Usability testing and MVPs do not sound like ancient Greek to you
Ability to multi-task on several projects at one time
Passion for detailed user centered design
Previous experiences working with travel & e-commerce websites/apps is a plus
Experience with lean UX and scrum is a plus
A pragmatic approach with a strong can do attitude

Kudos if you fit in the following:

Design to delight as well as to serve. Create simple mockups to present a concept with utmost focus on the user experience
Collaborate in an agile environment. Ideate, sketch, and prototype concepts & experiences for Musement apps and website
Support the team in all aspects of shipping the best experience possible in every user touchpoint
Live and breath the startup attitude, experience in handling concurrent projects big or small simultaneously
Keep updated on new product, design and tech trends in order to adopt new ideas

We are a very flat 70+ people organization with a strong multi-cultural feel (our team comes from 13 different countries!) - for more info and photos of the office and of the team, do take a look at our team page!

Full-time position based in: MILAN, Italy

Please submit your application including projects developed or references at with subject referring to PRODUCT2016

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What We're Building

Musement is a multi-platform booking service for in-destination travel activities: museums, guided tours, attractions, art exhibitions and city passes around the world. The start-up is based in Milan, Italy, but currently has offers in 25 countries and customers in 50.
Musement's international team works with tour operators to give their offers a higher visibility on its digital platform, ranging from must-see activities to hidden gems. Best-sellers include The Last Supper, Van Gogh Museum, Eiffel Tower and exhibitions at Milan's Palazzo Reale. Musement was recently named "Best of 2014" in European Apple App Stores. 

Musement sells directly to end users on its website and apps in 7 different languages and also B2B2C via travel agencies and tour operators, while it sources its products directly from attractions/venues, DMCs and local guides. The start-up is also among the few Authorised Resellers for Expo 2015 in Milan and can distribute Expo tickets to operators around the world.


Fabio Zecchini
CTO & Co-Founder at @Musement, @musement-1-1 • Worked at @PwC, @iProspect
Claudio Bellinzona
Co-Founder of Musement. Your Access to Arts. Made Simple. Worked in Pay-TV industry and digital media for 12+ years. Also Partner at OnCubed.