MightySignal is looking for our first Customer Success Manager. Current customers include Microsoft, Yahoo!, and Zendesk, and we make them successful by providing them the best mobile app intelligence in the world. As the customer success person, you'll have a critical role in helping us accomplish that. Revenue is growing quickly, and there are many opportunities to make our customers successful as well as upsell them.
- Someone who cares deeply about the customer
- Familiar with SaaS sales
- Able to come up with creative and effective strategies for customer success
- Case studies
- Customer support
- User orientation
- Upsell and land/expand
- At least 1 year of customer success experience
- Experience with upselling
- Experience with user orientation
- Comfortable with tracking user behavior through analytics
MightySignal provides mobile app intelligence, by analyzing source code and binaries of every mobile app to uncover valuable insights.