Coordinator, Social Media; Webmaster
2010 - 2012 (over 1 year)
I implemented Concordia’s social media program with institutional strategic priorities. I trained, blogged, wrote a handbook, a playbook, and provided guidance during crises....more I increased engagement across social media accounts 200%.
In 2011, I successfully led the major redesign of Concordia.ca, as well as the consolidation of several websites. I coordinated the work of web designers and content publishers, championed UX practices, and sought out projects that needed development.
I was the primary contact for clients and consulted with other employees and freelancers. I drafted proposals, oversaw the building and testing of web sites, performed updates,...more provided training, and engaged in ongoing support.
I assisted the updating, development and redesign of the Kaboose Inc. family of sites including Kaboose.com, Zeeks.com and Funschool.com. RedDot Content Management System...more was used in site migration. Kaboose was bought by The Walt Disney Company.
I planned, developed and administered a large institutional web site with a marketing communications team, committees, and liaised with a wide range of people on campus and...more in the broader community. I championed best practices in marketing, web design, usability, and online community.