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Customer Marketing Manager at Lumity

San Mateo · Full Time

Lumity drives modern corporate benefits. With innovative software, strategic advisers, and a data-driven employee experience, we partner with some of the most innovative firms to drives cost savings and better benefits at the same time.

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Job Description

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The Customer Marketing Manager will build strong relationships with our clients through various channels, strengthening our network and community of advocates.

Drive, develop and drive:

Product Development
- Development of an employee resources / wiki portal
- Development of employee-specific content within Lumity's employee portal
- Develop a product council for user feedback
- Maintain the product marketing roadmap for clients

Thought Leadership
- Evangelize the value of Lumity's implementation / service / support model
- Hold events to develop community / network following and to gather intelligence
- Drive client newsletters / new product development communications with growth team
- Attend key HR / Benefits Tech conferences to drive leads / thought leadership

Client Engagement
- Develop / train open enrollment and benefit guides
- Develop supporting collateral to support ongoing education efforts
- Develop client lifecycle marketing program

Case Study Development
- Drive employee testimonials for Lumity's solution
- Drive employer testimonials for Lumity's solution

KPI - client referrals / renewal / CSAT

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What We're Building

Lumity enables businesses to make smart health plan and benefits decisions. With powerful insights and tools via a simple online dashboard, our 'benefits consulting in-a-box' helps employers select and optimize health plans that fit employee needs – while driving cost savings and better outcomes for everyone.

“We actually had employees saying, ‘that was the easiest, most enjoyable benefits enrollment experience of my life!’” Jessica Pfisterer Director of People Operations
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Lumity Team

Aaron Huang
Founder VoxEdu, • Worked at @Kontagent @Tumri @Lifestreet Media  @goldman-sachs @shearman-sterling • Advisor @leanplum 
Neel Sheth
VP Product @Lumity , Product Lead @Verizon - OnCue and @Intel , MIT MBA/Engineering
Molly Presson
BD Manager for high growth insurtech startup. Early stage experience building team from ground up.
Julius Narkus
Growth & Operations @Lumity, SDR Management & Operations (@boomtrain), #1 employee ( @Feedback Loop, @Brokepacker), LLB Law (UK / AU).
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See our pic - it's open, airy above Amici's in San Mateo. It's not a drab office building.
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