The mission behind Lookback is to simplify feedback. Instead of traditional user testing the company wants to empower existing users with a tool that enables them to contribute an improved user experience. When traditional user testing requires equipment, Lookback enables software companies to record user feedback, experiences and bug reports - remotely and at scale. Available for your iOS,… · More Android, and Mac apps.
Lookback, as a feedback recording tool is used by companies such as Spotify, Lyft, Squarespace and Venmo. The startup company was originally founded in Sweden and now have offices in San Francisco and Menlo Park. The remote team is based in the UK, the US, Sweden, and Canada.